Assistant General Manager, Cafe
seminolehardrock
Shift Manager, Front Office
seminolehardrock· 129 Boardwalk 1000 LLC
About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Front Office Manager, plans and directs the Front Desk and Guest Service operations to ensure a positive guest experience.
- Oversees daily work assignments of Front Desk staff.
- Performs detailed guest room inspections to identify repair/improvement needs.
- Investigates and resolves guest situations such as reservation errors or lost personal belongings.
- Responsible for quality, consistency, and presentation of all products delivered to guests.
- Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Promotes positive guest/employee relations.
- Perform other duties as assigned.
QUALIFICATIONS:
- High School Diploma or equivalent and at least three (3) years of front desk experience required, or an equivalent combination of education and experience.
- Bachelor’s degree in Hospitality Management is preferred.
- Must have proficient knowledge of MS Office software programs such as Excel, Word and Outlook.
BENEFITS INCLUDE:
- Medical, Time Off and Retirement benefits offered through Local Union Representation
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
- Pay range $47,000-$62,000
Frequently Asked Questions
What is the salary for the Shift Manager, Front Office role at seminolehardrock?
The listed salary for this Shift Manager, Front Office position at seminolehardrock is USD 47K–62K. This is an Full time role.
Where is the Shift Manager, Front Office position at seminolehardrock located?
This Shift Manager, Front Office role at seminolehardrock is based in Hard Rock Hotel & Casino Atlantic City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Manager, Front Office role at seminolehardrock full-time or part-time?
This is listed as a Full time position. It is posted as a Shift Manager, Front Office role in the 129 Boardwalk 1000 LLC department at seminolehardrock.
Which team or department does the Shift Manager, Front Office at seminolehardrock belong to?
This Shift Manager, Front Office position is part of the 129 Boardwalk 1000 LLC department at seminolehardrock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Manager, Front Office position at seminolehardrock?
Click the "Apply Now" button on this page. You will be redirected to seminolehardrock's official application portal hosted on workday where you can submit your application directly.
When was the Shift Manager, Front Office job at seminolehardrock posted?
This Shift Manager, Front Office position at seminolehardrock was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Manager, Front Office
seminolehardrock · 💰 USD 47K–62K
You'll be redirected to seminolehardrock's official application page on Workday.