Shift Leader
insomniacookies
Shift Leader
insomniacookies· In-Store
About this role
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Strongsville, OH location! As a Shift Leader with Insomnia Cookies you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
Who We Are!
SOME OUR SWEET SHIFT LEADER PERKS:
• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits including other duties as assigned
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
Frequently Asked Questions
Is the salary disclosed for the Shift Leader position at insomniacookies?
The salary for this Shift Leader role at insomniacookies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Leader position at insomniacookies located?
This Shift Leader role at insomniacookies is based in Strongsville, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Leader role at insomniacookies full-time or part-time?
This is listed as a Part Time position. It is posted as a Shift Leader role in the In-Store department at insomniacookies.
Which team or department does the Shift Leader at insomniacookies belong to?
This Shift Leader position is part of the In-Store department at insomniacookies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Leader position at insomniacookies?
Click the "Apply Now" button on this page. You will be redirected to insomniacookies's official application portal hosted on lever where you can submit your application directly.
When was the Shift Leader job at insomniacookies posted?
This Shift Leader position at insomniacookies was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Leader
insomniacookies
You'll be redirected to insomniacookies's official application page on Lever.