Shift Lead - English, Arabic, Microsoft Windows

HCLTech
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📍 Hyderabad, India

About this role

Job Summary

Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Key Responsibilities

Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Skill Requirements

Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Other Requirements

Answer calls/chat/email or other mediums in relevance to Client specific needs. • Ensure work hours are met daily. • Ensure Quality work within HCL and client standard. • Provide support or any necessary requirement of client and HCL. • Ensure all KPI of partners and HCL are met. • Coordination with internal and global teams. • Maintain professional decorum within HCL Standards. • Ensure client/partner success. • Coordination with supervisors and managers or any identified support. • Work from office • 24*7 shifts • Rotational shifts and week offs

Frequently Asked Questions

Is the salary disclosed for the Shift Lead - English, Arabic, Microsoft Windows position at HCLTech?
The salary for this Shift Lead - English, Arabic, Microsoft Windows role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Lead - English, Arabic, Microsoft Windows position at HCLTech located?
This Shift Lead - English, Arabic, Microsoft Windows role at HCLTech is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Shift Lead - English, Arabic, Microsoft Windows position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Shift Lead - English, Arabic, Microsoft Windows job at HCLTech posted?
This Shift Lead - English, Arabic, Microsoft Windows position at HCLTech was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Lead - English, Arabic, Microsoft Windows
HCLTech
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You'll be redirected to HCLTech's official application page on successfactors.