📍 Vijayawada, India

About this role

Job Summary

To assign and track tickets and change requests for service delivery

Key Responsibilities

1. To manage SLA’s
2. To ensure process improvement and compliance in the assigned module| and participate in technical discussions/review.
3. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
4. To develop and guide the team members in enhancing their technical capabilities and increasing productivity.

Skill Requirements

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Other Requirements

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Frequently Asked Questions

Is the salary disclosed for the Shift Lead position at HCLTech?
The salary for this Shift Lead role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Lead position at HCLTech located?
This Shift Lead role at HCLTech is based in Vijayawada, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Shift Lead position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Shift Lead job at HCLTech posted?
This Shift Lead position at HCLTech was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Lead
HCLTech
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