Shift Lead
insomniacookies
Shift Lead
insomniacookies· In-Store
About this role
As a Shift Leader at our Blacksburg store located at 620 N Main St, Blacksburg VA 24060, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
SOME OUR SWEET SHIFT LEADER PERKS:
• Flexible part-time work schedules
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Frequently Asked Questions
Is the salary disclosed for the Shift Lead position at insomniacookies?
The salary for this Shift Lead role at insomniacookies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Lead position at insomniacookies located?
This Shift Lead role at insomniacookies is based in Blacksburg VA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Lead role at insomniacookies full-time or part-time?
This is listed as a Part Time position. It is posted as a Shift Lead role in the In-Store department at insomniacookies.
Which team or department does the Shift Lead at insomniacookies belong to?
This Shift Lead position is part of the In-Store department at insomniacookies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Lead position at insomniacookies?
Click the "Apply Now" button on this page. You will be redirected to insomniacookies's official application portal hosted on lever where you can submit your application directly.
When was the Shift Lead job at insomniacookies posted?
This Shift Lead position at insomniacookies was posted on Jul 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Lead
insomniacookies
You'll be redirected to insomniacookies's official application page on Lever.