[SG] Operations Assistant (Healthcare)

About the Team

Our General Health Services team is critical to the success of Doctor Anywhere. We are a hybrid team of operation and healthcare professionals who oversee Doctor Anywhere ’s medical operations including Online & Offline GP services, mobile clinic, health screening and radiology services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the Role

We are seeking a Mobile Operations Assistant who will provide operational support to our mobile team of doctors and nurses who travel across Singapore to deliver trusted patient care - health screening, vaccination, medical consultation and nursing procedures - at corporate on-site and home-based settings. The ideal candidate possesses a mindset of continuous improvement and change and demonstrates genuine curiosity, collaboration and ability to deal with ambiguity, especially in a start-up environment.

This role reports directly to the Manager, Mobile Services.

A summary of the key responsibilities are as follows:

• Help schedule and coordinate home visits, corporate screenings, and clinic appointments.
• Support doctors and nurses during on-site services.
• Handle and track medical equipment and stock items properly.
• Perform phlebotomy or simple health screening procedures.
• Help with paperwork, claims, and report uploads.
• Answer patient or client enquiries politely and professionally.
• Work closely with the mobile team to ensure smooth daily operations.
  

About you

• NITEC or Higher NITEC in Nursing, Healthcare, or equivalent.
• Minimum 2 years of experience in a clinic, hospital, or mobile healthcare setting.
• Phlebotomy or Basic Cardiac Life Support (BCLS) + AED certification preferred.
• Proficient in Microsoft Office and Google Suite tools.
• Proficiency in English speaking is required. Other language-speaking abilities will be an added advantage.
• Positive attitude, quick learner, proactive, and able to work independently.
• Able to commit to a 5.5-day work week (average 44 hours/week).
• Physically active and comfortable with travelling to different sites.
• A start-up attitude - you take full ownership of things that you do and are willing to go out of your comfort zone and take on new challenges and changes within the organization.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing and heading into uncharted territories is part of the fun!
  

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.