SFDC Consultant

dentsuaegis· Fractal Ink Design Studio Private Limited
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📍 India - Maharashtra- Pune - Baner - Amar Madhuban Tech ParkFull time

About this role

Job Description:

Must-Have Skills

Salesforce Platform Expertise

  • Strong hands-on experience with Salesforce Sales Cloud and Service Cloud.
  • Experience designing and configuring: Leads, Accounts, Contacts, Opportunities, Cases, Knowledge Base, Queues, Omni-Channel, Service Console, Entitlements and SLAs
  • Understanding of Salesforce security architecture including Profiles, Permission Sets, Sharing Rules, and Role Hierarchies.

Development Skills

  • Strong Apex development experience.
  • Expertise in: Lightning Web Components (LWC), Apex Triggers, Batch Apex, Queueable Apex, Scheduled Jobs, SOQL/SOSL
  • Experience with Salesforce APIs: REST API, SOAP API, Bulk API, Platform Events

Automation & Integration

  • Strong experience with Salesforce Flow.
  • Experience integrating Salesforce with:ERP systems, Marketing Automation platforms, Contact Center solutions, Third-party applications
  • Familiarity with middleware platforms such as MuleSoft, Boomi, or Informatica.

Development Best Practices

  • Experience with Git-based source control.
  • CI/CD and DevOps understanding.
  • Experience working in Agile delivery environments.
  • Unit testing and deployment management expertise.

Good-to-Have Skills (Advanced Use Cases)

  • Advanced Salesforce Capabilities like integration with Salesforce Data Cloud, Salesforce Marketing Cloud integration.
  • Salesforce Einstein AI capabilities.
  • Agentforce implementation exposure.
  • AI-powered case routing and service automation.
  • Predictive lead scoring and opportunity insights.

Service Transformation

  • Omnichannel service orchestration.
  • Intelligent case routing and workforce optimization.
  • Knowledge management and self-service portal implementations.
  • Conversational AI and chatbot integrations.

Preferred Certifications

  • Salesforce Platform Developer I & II
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce App Builder

Ideal Candidate

A hands-on Salesforce Developer who can independently build, customize, and integrate Sales Cloud and Service Cloud solutions while supporting business teams in optimizing sales effectiveness, customer service operations, and CRM-driven customer experiences. The candidate should be comfortable working across configuration, customization, integration, and platform development.

Location:

India - Maharashtra- Pune - Baner - Amar Madhuban Tech Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Frequently Asked Questions

Is the salary disclosed for the SFDC Consultant position at dentsuaegis?
The salary for this SFDC Consultant role at dentsuaegis is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SFDC Consultant position at dentsuaegis located?
This SFDC Consultant role at dentsuaegis is based in India - Maharashtra- Pune - Baner - Amar Madhuban Tech Park. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SFDC Consultant role at dentsuaegis full-time or part-time?
This is listed as a Full time position. It is posted as a SFDC Consultant role in the Fractal Ink Design Studio Private Limited department at dentsuaegis.
Which team or department does the SFDC Consultant at dentsuaegis belong to?
This SFDC Consultant position is part of the Fractal Ink Design Studio Private Limited department at dentsuaegis. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SFDC Consultant position at dentsuaegis?
Click the "Apply Now" button on this page. You will be redirected to dentsuaegis's official application portal hosted on workday where you can submit your application directly.
When was the SFDC Consultant job at dentsuaegis posted?
This SFDC Consultant position at dentsuaegis was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
SFDC Consultant
dentsuaegis
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