Servicio al Cliente

hcmportal· M10 United Parcel Service de Mexico S.A. de C.V.
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📍 MX - MONTERREY GATEWAY (MXMOT)Full time

About this role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position uses import/export regulations to classify products and determines elgibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.
Responsibilities:
Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products.
Manages and organizes product databases and classification information in Excel and Access.
Enters product classifications and substantiation into proprietary operating system.
Communicates proactively with customers including educating customers on regulatory procedures

Qualifications:
Strong knowledge of US Customs and Border Protection Regulations
Bachelor's Degree (or internationally comparable degree) - Preferred
International Trade, Logistics or Freight Forwarding experience - Preferred
Previous experience with classification and/or FTA determination - Preferred


Employee Type:
 

Seasonal (estacional)


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Frequently Asked Questions

Is the salary disclosed for the Servicio al Cliente position at hcmportal?
The salary for this Servicio al Cliente role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Servicio al Cliente position at hcmportal located?
This Servicio al Cliente role at hcmportal is based in MX - MONTERREY GATEWAY (MXMOT). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Servicio al Cliente role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a Servicio al Cliente role in the M10 United Parcel Service de Mexico S.A. de C.V. department at hcmportal.
Which team or department does the Servicio al Cliente at hcmportal belong to?
This Servicio al Cliente position is part of the M10 United Parcel Service de Mexico S.A. de C.V. department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Servicio al Cliente position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the Servicio al Cliente job at hcmportal posted?
This Servicio al Cliente position at hcmportal was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Servicio al Cliente
hcmportal
Apply for this role ↗

You'll be redirected to hcmportal's official application page on Workday.