Services Specialist

syndigo· Global Services
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🌍 Remote📍 Poland; Remote - Poland

About this role

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

**This is a remote role for candidates located in Poland only**

The Services Specialist is a detail-focused, operational role responsible for capturing, maintaining, and validating product master data within the GDSN data pool. This position supports high volume data maintenance and customer requests, ensures data accuracy and correct billing, and handles structured administrative tasks in close coordination with internal systems and processes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

  • Responsible for accurate and consistent product data entry and maintenance within the GDSN, following defined rules and standards.  
  • Handling high volumes of structured customer orders for a defined customer portfolio within the GDSN data pool.
  • Managing individual customer communication in German via email and occasional calls, focused on data updates and clarifications.  
  • Ensuring correct billing of services provided according to the defined pricing structures.
  • Maintaining high data quality standards for customer master data in CRM systems like Salesforce. 
  • Contributing to defined operational projects and gradually building deep expertise in GDSN and internal data maintenance requirements. 
  • Performing general administrative and commercial tasks.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

  • 1+ years of experience in data entry, data operations, master data maintenance, or back-office administration. GDSN experience is a plus but not required.  
  • German language: Full professional proficiency is non‑negotiable. All customer communication, systems, and documentation are in German.
  • Completed a commercial or administrative apprenticeship/degree, or career change with relevant operational experience.  
  • Ability to learn complex systems and apply rules consistently.
  • Comfort working with structured systems and rule-based processes.
  • Prior experience in customer-facing administration or operational roles. 
We offer a competitive, globally aligned benefits package designed to support your wellbeing, growth, and work-life balance. This includes generous paid time off, health coverage, and retirement plans tailored to local markets, along with learning opportunities through tuition reimbursement. Employees also benefit from programs like donation matching, volunteer time off, referral bonuses, and flexible perks such as Flex Fridays—helping you thrive both at work and beyond.
 
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. 
Budgeted Salary Range:
68 001,13 zł—72 001,13 zł PLN

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.  Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Frequently Asked Questions

Is the salary disclosed for the Services Specialist position at syndigo?
The salary for this Services Specialist role at syndigo is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Services Specialist job at syndigo remote?
Yes, this Services Specialist position at syndigo is remote, with team members based in Poland; Remote - Poland. You can work from home or anywhere in the supported regions.
Which team or department does the Services Specialist at syndigo belong to?
This Services Specialist position is part of the Global Services department at syndigo. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Services Specialist position at syndigo?
Click the "Apply Now" button on this page. You will be redirected to syndigo's official application portal hosted on greenhouse where you can submit your application directly.
When was the Services Specialist job at syndigo posted?
This Services Specialist position at syndigo was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Services Specialist
syndigo
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