Services Quoting Analyst
ciena· Ciena Communications Mexico S.A. de C.V. Argentina Branch
About this role
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
At Ciena, the Analyst, Renewal Services Quoting role helps drive the success of the services business through accurate, data-driven maintenance and renewal quotations. This position collaborates across global teams to deliver high-quality proposals, identify revenue opportunities, and improve quoting processes. The role contributes to customer satisfaction, operational efficiency, and business growth.
How you will make an impact:
- Collaborate with geographically diverse teams to deliver services quotations within defined timelines.
- Analyze customer installed base data, service support metrics, and account inputs to develop quote packages aligned with commercial guidelines.
- Identify up-sell opportunities and present available service options that address customer requirements.
- Create and manage maintenance proposal collateral and maintain accurate documentation repositories.
- Evaluate current quoting tools and processes and drive continuous improvement initiatives with cross-functional teams.
- Identify customer inventory true-up opportunities that enhance maintenance revenue.
- Ensure services quotations align with Opportunity Management Process (OMP) guidelines.
The must haves:
- Education: Bachelor's degree in engineering, business, finance, or a related field.
- Experience: 5+ years of experience in services quoting or a related role, preferably within the telecommunications or networking industry.
- Application of data analysis to develop accurate and competitive service quotations.
- Attention to documentation quality and data accuracy in quotation development.
- Utilization of verbal and written communication skills in cross-functional and customer-facing interactions.
- Demonstrated collaboration with stakeholders across multiple functions and organizational levels.
- Application of organizational and prioritization skills in deadline-driven environments.
Nice to haves:
- Education: MBA OR Bachelor's degree in engineering, finance or related field.
- Experience: 3+ years of experience in a business planning, pricing, or metric-type costing environment.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Frequently Asked Questions
Is the salary disclosed for the Services Quoting Analyst position at ciena?
The salary for this Services Quoting Analyst role at ciena is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Services Quoting Analyst position at ciena located?
This Services Quoting Analyst role at ciena is based in Buenos Aires. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Services Quoting Analyst role at ciena full-time or part-time?
This is listed as a Full time position. It is posted as a Services Quoting Analyst role in the Ciena Communications Mexico S.A. de C.V. Argentina Branch department at ciena.
Which team or department does the Services Quoting Analyst at ciena belong to?
This Services Quoting Analyst position is part of the Ciena Communications Mexico S.A. de C.V. Argentina Branch department at ciena. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Services Quoting Analyst position at ciena?
Click the "Apply Now" button on this page. You will be redirected to ciena's official application portal hosted on workday where you can submit your application directly.
When was the Services Quoting Analyst job at ciena posted?
This Services Quoting Analyst position at ciena was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Services Quoting Analyst
ciena
You'll be redirected to ciena's official application page on Workday.