ServiceNow Technical Lead
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ServiceNow Technical Lead
Al-Watania Information Systems· Application Development
About this role
Lead the technical design, development, and implementation of ServiceNow solutions.
Translate business requirements into scalable technical architectures and solutions.
Configure and develop ServiceNow applications using JavaScript, Glide APIs, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Script Includes.
Design and implement integrations using REST/SOAP APIs, IntegrationHub, MID Server, OAuth, SSO, and other integration technologies.
Provide technical expertise across ServiceNow modules, with strong focus on ITSM, CMDB/CSDM, Integrations, and Platform Development.
Lead technical activities throughout the full implementation lifecycle, including design, development, testing, deployment, and production support.
Conduct code reviews, enforce development standards, and ensure ServiceNow best practices are followed.
Troubleshoot complex technical, performance, and integration issues.
Mentor and provide technical guidance to ServiceNow developers and consultants.
Participate in customer workshops, solution demonstrations, PoCs, and presales activities.
Prepare technical documentation, estimates, solution designs, and implementation plans.
Identify technical risks and recommend appropriate solutions and mitigation strategies.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
5+ years of ServiceNow experience, including significant hands-on development experience.
Experience leading the technical delivery of ServiceNow implementation projects.
Strong knowledge of ServiceNow platform architecture and development.
Advanced JavaScript and ServiceNow scripting experience.
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations.
Good understanding of CMDB, CSDM, data models, security, and access controls.
Experience with Agile/Scrum delivery methodologies.
Strong troubleshooting and analytical skills.
Strong communication and customer-facing capabilities.
Ability to lead developers while remaining hands-on technically.
Preferred Certifications
ServiceNow Certified System Administrator (CSA) — strongly preferred
ServiceNow Certified Application Developer (CAD)
Relevant Certified Implementation Specialist (CIS) certifications
ServiceNow Certified Technical Architect (CTA) — highly desirable for senior candidates
Preferred Experience
Experience working for a ServiceNow consulting partner or systems integrator.
Experience delivering large enterprise or government ServiceNow implementations.
Experience with multi-module ServiceNow programs.
Experience designing ServiceNow integrations with complex enterprise environments.
Experience with ServiceNow upgrades, platform governance, and technical health assessments.
Experience supporting presales, RFP responses, technical estimations, and solution demonstrations.
Frequently Asked Questions
Is the salary disclosed for the ServiceNow Technical Lead position at Al-Watania Information Systems?
The salary for this ServiceNow Technical Lead role at Al-Watania Information Systems is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the ServiceNow Technical Lead job at Al-Watania Information Systems remote?
Yes, this ServiceNow Technical Lead position at Al-Watania Information Systems is remote, with team members based in Remote, Riyadh, Riyadh Province, Saudi Arabia. You can work from home or anywhere in the supported regions.
Is the ServiceNow Technical Lead role at Al-Watania Information Systems full-time or part-time?
This is listed as a Full time position. It is posted as a ServiceNow Technical Lead role in the Application Development department at Al-Watania Information Systems.
Which team or department does the ServiceNow Technical Lead at Al-Watania Information Systems belong to?
This ServiceNow Technical Lead position is part of the Application Development department at Al-Watania Information Systems. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ServiceNow Technical Lead position at Al-Watania Information Systems?
Click the "Apply Now" button on this page. You will be redirected to Al-Watania Information Systems's official application portal hosted on workable where you can submit your application directly.
When was the ServiceNow Technical Lead job at Al-Watania Information Systems posted?
This ServiceNow Technical Lead position at Al-Watania Information Systems was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
ServiceNow Technical Lead
Al-Watania Information Systems
You'll be redirected to Al-Watania Information Systems's official application page on workable.