ServiceNow Senior Analyst - TPRM Developer

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Job Title:Senior ServiceNow Developer – Third-Party Risk Management (TPRM)

Corporate Title:Senior Analyst

Experience :5-8 years

Location- Bangalore

Job Summary

We are looking for a Senior ServiceNow Developer with strong expertise in Integrated Risk Management (IRM) / Third-Party Risk Management (TPRM) to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have hands-on experience configuring TPRM applications, developing custom workflows, integrations, and automating third-party risk processes while collaborating with business stakeholders and architects.

Key Responsibilities

• Design, develop, and maintain ServiceNow IRM/TPRM solutions.
• Configure Third-Party Risk Management, Vendor Risk Management, Risk Assessments, and Issue Management.
• Develop custom applications, workflows, Flow Designer flows, business rules, UI Policies, Client Scripts, Script Includes, and Scheduled Jobs.
• Configure Assessment Designer, questionnaires, risk scoring methodologies, and remediation workflows.
• Build integrations with enterprise applications using REST, SOAP, IntegrationHub, and MID Server.
• Integrate external vendor risk platforms (SecurityScorecard, BitSight, OneTrust, Archer, etc.) where required.
• Customize Service Portal/Employee Center experiences related to vendor onboarding and assessments.
• Develop reports, dashboards, and Performance Analytics indicators.
• Participate in solution design, code reviews, and technical governance.
• Optimize platform performance and troubleshoot production issues.
• Support upgrades, patching, and release management.
• Mentor junior developers and establish development best practices.
• Collaborate with architects, business analysts, security, procurement, and compliance teams.

Required Technical Skills

ServiceNow

• Third-Party Risk Management (TPRM)
• Integrated Risk Management (IRM)
• Vendor Risk Management (VRM)
• Risk Management
• Policy & Compliance
• Assessment Designer
• Service Catalog
• Flow Designer
• IntegrationHub
• Performance Analytics
• Reporting & Dashboards
• Employee Center/Service Portal

Development

• JavaScript
• Glide APIs
• Script Includes
• Business Rules
• Client Scripts
• UI Policies
• UI Actions
• ACLs
• Scheduled Jobs
• Notifications
• Email Scripts
• Transform Maps
• Import Sets
• ATF (Automated Test Framework)

Integrations

• REST APIs
• SOAP Web Services
• OAuth
• JSON/XML
• IntegrationHub Spokes
• MID Server

TPRM Functional Knowledge

• Third-party onboarding
• Due diligence
• Risk assessments
• Inherent and residual risk calculations
• Vendor questionnaires
• Risk scoring models
• Issue and remediation management
• Exception management
• Continuous monitoring
• Vendor offboarding
• Regulatory compliance

Experience

• 6–10+ years of ServiceNow development experience.
• 3–5+ years implementing ServiceNow IRM/TPRM solutions.
• Experience with end-to-end TPRM lifecycle implementations.
• Strong experience with integrations and platform customization.
• Experience working in Agile/Scrum environments.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified Implementation Specialist – IRM (preferred).
• ITIL Foundation Certification.
• Agile/Scrum certification is an advantage.

Preferred Industry Knowledge

• Banking & Financial Services
• Healthcare
• Manufacturing
• Retail
• Pharmaceutical
• Insurance

Nice to Have

• CMDB and Service Graph knowledge.
• Discovery and IntegrationHub experience.
• ServiceNow Performance Analytics.

Key Competencies

• Strong problem-solving and analytical skills.
• Excellent JavaScript and ServiceNow scripting expertise.
• Solution design and technical leadership.
• Strong communication and stakeholder management.
• Ability to mentor developers and perform code reviews.
• Experience delivering enterprise-scale ServiceNow implementations.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.