Jr. Security Operations Analyst
bickhamservices
ServiceNow Platform Administrator
About this role
Primary purpose: Keep the platform stable, secure, well-governed, and release-ready.
Key responsibilities
- Administer users, groups, roles, and access
- Manage update sets, release calendar, and deployment controls
- Coordinate clones, patches, upgrade readiness, and regression cycles
- Monitor instance health, performance, and configuration hygiene
- Maintain system properties, notifications, scheduled jobs, and technical documentation
- Coordinate with infrastructure/security teams on platform controls
- Strong ServiceNow administration experience
- Release and environment management
- Security role and access governance
- Incident/defect triage
- Strong documentation discipline
- Key responsibilities
- Design and build medium/high-complexity platform changes
- Lead workflow/flow design, form logic, and app enhancements
- Set coding/configuration standards
- Review technical solutions before deployment
- Support complex defects and root-cause analysis
- Build and maintain forms, flows, catalog items, notifications, and dashboards
- Support departmental workflow enhancements
- Resolve production defects and service requests
- Develop minor integrations and configuration changes
- Support testing and deployment validation
- Run intake sessions with departments
- Document requirements, user stories, acceptance criteria, and process maps
- Facilitate prioritization with business and platform leadership
- Coordinate UAT, business sign-off, and release readiness
- Maintain training aids, SOPs, and knowledge documentation
- Required skills
- Strong ServiceNow development background
- Flow Designer, scripting, integrations, and scoped app experience
- Technical design discipline and Testing and code review practices
- ServiceNow configuration and development and Service catalog/request fulfillment logic
- Workflow/process automation
- Reporting/dashboard support
- Strong requirements gathering and process mapping
- Service management/process improvement background
- UAT coordination
- Documentation and communication skills
- Ability to work across technical and business teams
- Ability to translate business requirements into platform solutions
Frequently Asked Questions
Is the salary disclosed for the ServiceNow Platform Administrator position at bickhamservices?
The salary for this ServiceNow Platform Administrator role at bickhamservices is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ServiceNow Platform Administrator position at bickhamservices located?
This ServiceNow Platform Administrator role at bickhamservices is based in Houston, Texas, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ServiceNow Platform Administrator role at bickhamservices full-time or part-time?
This is listed as a Contract position. It is posted as a ServiceNow Platform Administrator role at bickhamservices.
How do I apply for the ServiceNow Platform Administrator position at bickhamservices?
Click the "Apply Now" button on this page. You will be redirected to bickhamservices's official application portal hosted on bamboohr where you can submit your application directly.
When was the ServiceNow Platform Administrator job at bickhamservices posted?
This ServiceNow Platform Administrator position at bickhamservices was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
ServiceNow Platform Administrator
bickhamservices
You'll be redirected to bickhamservices's official application page on bamboohr.