Business Analyst
orioninnovation
ServiceNow AI Solution Consultant
orioninnovation· Delivery
About this role
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Job Title: ServiceNow AI Solutions Consultant
Job Overview:
We are looking for a ServiceNow AI Solutions Consultant with hands-on experience implementing AI-enabled ServiceNow solutions. The ideal candidate should have expertise in Next Experience, UI Builder, portal modernization, workflow automation, and enterprise integrations, with the ability to deliver intuitive, scalable solutions that align with business needs.
Key Responsibilities:
- Implement and configure AI-enabled ServiceNow solutions.
- Configure Next Experience, UI Builder, and modern ServiceNow workspaces.
- Deliver portal modernization initiatives to improve user experience and self-service.
- Build and optimize workflows using Flow Designer and ServiceNow automation capabilities.
- Implement AI capabilities such as Now Assist, AI Search, or Virtual Agent.
- Develop integrations using Integration Hub, REST APIs, and third-party systems.
- Collaborate with business stakeholders to deliver scalable ServiceNow solutions.
Key Skills:
- 6–12 years of IT experience with 5+ years in ServiceNow implementation.
- Hands-on experience with Next Experience, UI Builder, and portal modernization.
- Experience with Now Assist, AI Search, Virtual Agent, or other AI capabilities in ServiceNow.
- Strong knowledge of Flow Designer, Workflow Automation, Integration Hub, REST APIs, and enterprise integrations.
- Experience with ITSM, CSM, or custom ServiceNow applications.
- ServiceNow certifications (CSA, CAD, or CIS) are preferred.
Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:
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Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
Frequently Asked Questions
Is the salary disclosed for the ServiceNow AI Solution Consultant position at orioninnovation?
The salary for this ServiceNow AI Solution Consultant role at orioninnovation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ServiceNow AI Solution Consultant position at orioninnovation located?
This ServiceNow AI Solution Consultant role at orioninnovation is based in Chennai, Tamil Nadu; Coimbatore, Tamil Nadu, India; Hyderabad, Telangana, India; Kochi, Kerala, India; Mumbai, Maharashtra, India; Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the ServiceNow AI Solution Consultant at orioninnovation belong to?
This ServiceNow AI Solution Consultant position is part of the Delivery department at orioninnovation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ServiceNow AI Solution Consultant position at orioninnovation?
Click the "Apply Now" button on this page. You will be redirected to orioninnovation's official application portal hosted on greenhouse where you can submit your application directly.
When was the ServiceNow AI Solution Consultant job at orioninnovation posted?
This ServiceNow AI Solution Consultant position at orioninnovation was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
ServiceNow AI Solution Consultant
orioninnovation
You'll be redirected to orioninnovation's official application page on Greenhouse.