Service Technician (Taichung, Taiwan)
About this role
We offer:
About Dematic
Dematic is at the forefront of integrated logistics and material handling industry. We design, build and deliver innovative cutting-edge automation solutions that power the supply chains of some of the most innovative companies worldwide.
Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions. We are a global leader with 11,000 employees worldwide and a growing presence in Asia, Middle East and Africa. We offer a collaborative and supportive work environment where you can learn from industry experts within a close-knit team.
Why Join Us?
As a Service Technician at the Taichung site, you will play a key role in maintaining and optimizing advanced automated systems, including ASRS, order fulfilment, and sortation solutions.
Working alongside a skilled service team, you will perform preventive and corrective maintenance, troubleshoot equipment issues, and help ensure safe, reliable, and efficient operations. If you enjoy hands-on technical work and solving complex challenges in a fast-paced automation environment, join our growing team in Taiwan and build your career with a global automation leader!
Fresh graduates with a degree or diploma in Electrical, Electromechanical, Controls Engineering, Mechatronics, or related disciplines are encouraged to apply.
Tasks and Qualifications:
What you will be doing:
Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.
Communicate effectively with all Dematic team members including Service Manager, Maintenance Supervisor and Engineers
Maintain effective working relationships with all Dematic team members.
Resolve within a reasonable time any equipment faults and ensure quality of work.
Report faults in a timely manner to your Service Manager
Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.
Correct utilisation of appropriate personal protective equipment.
Compliance with workplace policies and procedures for risk identification, risk assessment and risk control.
Active participation in activities associated with the management of workplace health and safety.
Ensure all paperwork is completed and submitted on time and correct.
Actively participate in a safe working culture.
Inspect completed work to check that repairs have been completed correctly and that machinery and equipment conform to specifications and safety standards.
Complete all allocated tasks assigned by Service Manager.
What we are looking for
Required Skills and Competencies:
Experience in computerised maintenance systems
Experience in pneumatic/hydraulic systems
PLC experience in Siemens S7 and SCADA WIN CC will be beneficial
Ability to read and interpret electrical and mechanical drawings.
Understanding of OH&S requirements.
Ability to work in isolation, make decisions and be results driven
Ability to develop and maintain effective on-going relationships
Good customer-focused mindset and management skills
Excellent verbal, written and inter-personal communication skills
Great team player and able to work collaboratively
Ability to think outside of the box when solving problems
Experience Desired:
Tertiary education (Degree) or Diploma in areas of Electrical / Mechanical / Electromechanical Engineering
2-3 years’ of service experience in control engineering / industrial automation (conveyors) / maintenance of plant/machinery/material handling equipment is advantage.
Open to fresh graduates with relevant degrees.
General good attitude and workplace behaviour
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You'll be redirected to kiongroup's official application page on Workday.