Service Technician

Sandvik Mining | Location: Mackay, QLD

Job Type: Full-time, Permanent

About the opportunity

We have an exciting opportunity for a qualified local Workshop Service Technician to join our growing Mackay branch.  

Are you ready to take on a dynamic role where you’ll be the hero behind the scenes, ensuring our customers' operations run smoothly? We’re looking for a proactive and skilled professional to carry out efficient diagnostics, maintenance, and repairs on our cutting-edge mobile equipment used in the mining and construction industries.

As the go-to expert for our state-of-the-art mobile equipment, you’ll ensure peak performance and reliability, boosting productivity for our customers by applying your proactive approach to machine performance. Your efforts will drive success by helping our customers achieve their operational goals, expanding our customer base, and growing our support team. To support you, we offer comprehensive product training to keep you at the top of your game, along with dedicated support from our expert product support personnel.

Roster: Our Mackay team are transitioning to a 4/3 roster to better support employee wellbeing and promote a healthier work-life balance. This roster provides more quality time away from work while maintaining safe and efficient operational performance.

Responsibilities

• Take charge of mechanical duties, performing maintenance, repairs, and fault diagnosis on all Sandvik Mining equipment.

• Execute mechanical maintenance tasks according to plans, ensuring equipment integrity and safe operation at all times.

• Drive efficiency by providing insightful feedback for maintenance planning improvements.

• Keep meticulous records of parts usage, equipment monitoring, and time logs.

• Champion safety by adhering to all policies and procedures, especially Environmental Health and Safety (EHS) policies.

About you

We are looking for a Mackay local resident with an Australian recognised Mechanical Trade Certification.

Demonstrated experience working on underground loaders is ideal but not mandatory (rather than) essential, experience on drill equipment highly regarded also. Exposure to underground trucks will be advantageous but is not a key requirement for the role. You should have a strong and proven safety culture, excellent communication and interpersonal skills, and a strong customer service focus. Your motivation and determination to achieve targets and goals, along with a proactive, self-motivated attitude and the ability to take initiative, are essential.

Basic computer literacy and a Class C Manual Driver’s License are required. Additionally, you must be able to supply references upon request for pre-employment refence checks, police checks, and regular onsite drug and alcohol testing.

Agencies need not apply.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

• Benefit from our recently negotiated Enterprise Agreement, delivering competitive pay and employment conditions

• Attractive location premiums, on top of your base rate.

• Generous Superannuation contributions, with the ability for you to opt into higher superannuation amounts.

• Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.

• Employee Referral program, earning up to $5,000 per successful referral

• Company-wide bonus scheme to reward your hard work and dedication.

• Company-funded paid parental leave, with superannuation contributions during the leave period.

• Extensive training opportunities, from internal programs to contributions towards external studies.

• Sandvik Wellness Program to support and enhance your health and wellbeing.

• Ongoing development, opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For more information about this position at Sandvik, please visit the Sandvik careers page or contact Amy Conroy at amy.conroy_c@sandvik.com.

Applications close: 11th September 2026 or prior if ideal candidate selected.