Service Technician
kanadeviainova
Service Technician
New Flyer· Service
About this role
POSITION GOAL:
The Battery Service Technician is a mid-level level battery system service technician position. This requires a unique set of skills to effectively resolve complicated battery system issues and effectively communicate with customers and upper management. In this role, you will provide in-house or on-site technical support and debugging capabilities for our customers while supporting the New Flyer Service team. You will also support Field Service technicians as a technical liaison for open customer questions/issues.
ESSENTIAL FUNCTIONS:
- Servicing XALT batteries and associated components in Auburn Hills, MI battery service lab.
- Closely follow the investigation of field application/integration issues on-site and/or remotely.
- Review service and vehicle data
- Help answer technical questions posed about our products from customers
- Work closely with Engineering/Production/Lead tech to participate in root cause investigations of service issues.
- Support company goals and initiatives related to industry standards for safety and quality (Ex. ISO26262, IEC61508, QS9003, and others)
Experience/Knowledge
- Experience working with customers (internal / external) and communicating at the technical level.
- Experience working with battery interface tools; CANalyzer, CANoe, CAPL, etc.
- Exposure to Energy Storage Systems / Power Cyclers is a plus
- Experience with analysis of data to verify pass/fail criteria
- Working with live High Voltage (potentially 1000V)
- Working knowledge of lithium ion battery safety, handling and associated High Voltage systems
- Understands ergonomics, safety policies and procedures, 5S principles
Specific Job Skills
- Must possess strong written and oral communication skills as well as interpersonal skills
- Demonstrated ability to utilize complex electronic and mechanical systems
- Diligent documentation keeping skills
- Self-driven, flexible and adaptable personality
- Proficiency with Microsoft Office tools, especially Project, Excel, Word, PowerPoint, and SharePoint
- Builds safety, quality, and compliance into all actions; committed to continuous learning and self-improvement
Equipment / Machines Used
- Hands on experience with field and lab equipment (multimeters, High voltage PPE, oscilloscopes, function generators, logic analyzers etc).
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
Frequently Asked Questions
Is the salary disclosed for the Service Technician position at New Flyer?
The salary for this Service Technician role at New Flyer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Technician position at New Flyer located?
This Service Technician role at New Flyer is based in Auburn Hills, Michigan, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Technician role at New Flyer full-time or part-time?
This is listed as a Full time position. It is posted as a Service Technician role in the Service department at New Flyer.
Which team or department does the Service Technician at New Flyer belong to?
This Service Technician position is part of the Service department at New Flyer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Technician position at New Flyer?
Click the "Apply Now" button on this page. You will be redirected to New Flyer's official application portal hosted on workable where you can submit your application directly.
When was the Service Technician job at New Flyer posted?
This Service Technician position at New Flyer was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Technician
New Flyer
You'll be redirected to New Flyer's official application page on workable.