Service Planner

westernexpΒ· Western Express, Inc.
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πŸ“ Bethlehem, PAFull time
Full timeWestern Express, Inc.

About this role

Western offers competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. Western Express HQ is in Nashville, TN. All outside terminals, located all over the country, have a small town, tight knit family atmosphere. Whether you are in Nashville or at one of our outlying locations, you are treated like family!

Responsibilities:


  • Effectively handle incoming driver requests and assist with driver questions.
  • Open daily repair orders; work directly with technicians as needed for repairs. (Someone who has a bit of mechanical knowledge would be helpful)
  • Working knowledge of Transman preferred (VRMS coding knowledge another plus)
  • Courteous and positive attitude – Communication is a MUST!
  • Multi-tasking and highly organized as this is a high paced shop.
  • Working computer knowledge and the ability to type accurately.
  • Able to complete required documentation and reports in a timely manner (Inspection Reports for DOT, DOT Violations)
  • Meet commitments and deadlines!

Qualifications:


  • Thrives in a fast paced environment
  • You consider yourself a forward thinking problem solver
  • Must be excellent at oral communication with team members and with supervisor
  • Extremely detail oriented
  • Must possess demonstrated superior customer service skills.
  • Must possess excellent computer skills
  • Compensation based on experience




Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment.Β Upon employment, employees may be required to have their picture taken.

Frequently Asked Questions

Is the salary disclosed for the Service Planner position at westernexp?
The salary for this Service Planner role at westernexp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Planner position at westernexp located?
This Service Planner role at westernexp is based in Bethlehem, PA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Planner role at westernexp full-time or part-time?
This is listed as a Full time position. It is posted as a Service Planner role in the Western Express, Inc. department at westernexp.
Which team or department does the Service Planner at westernexp belong to?
This Service Planner position is part of the Western Express, Inc. department at westernexp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Planner position at westernexp?
Click the "Apply Now" button on this page. You will be redirected to westernexp's official application portal hosted on workday where you can submit your application directly.
When was the Service Planner job at westernexp posted?
This Service Planner position at westernexp was posted on Aug 13, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Service Planner
westernexp
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