Service NOW Developer

kiongroup· Dematic Logistics de Mexico S. de R.L. de C.V. (ILD-MEX-LOG)
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📍 Guadalupe, MexicoFull time

About this role

We offer:

KION Group is the largest and fastest growing in its industry company that requires modern and advanced IT solutions and support. To strengthen KION’s Business Strategy and KION Group IT capabilities, the new IT Service Hub is being created in Guadalupe Mexico as part of KION Business Services.

The goal is to build up a team of highly qualified IT talents who, by becoming an integral part of the KION Group IT organization, will expand its capabilities and will support comprehensive Business and IT transformations.

ServiceNow Deveoper will be part of the ServiceNow Platform Global Team responsible for the IT Service Management tools in KION Group IT. The person will take the responsibility as a key development team member for our ServiceNow platform, having a significant contribution to the IT Services delivered by KION Group IT, as well as the development of newly created KION IT Service Hub in Guadalupe, Mexico.

Tasks and Qualifications:

Job Description

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities   

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer  

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

What You Will Do in This Role:

  • Recommend, develop and maintain the ServiceNow platform configuration & customized solutions for KION Group
  • Translate business and technical requirements into design elements to achieve business objectives
  • Support and drive development in alignment with the ServiceNow architect and roadmap in line with the business strategy
  • Being a technical support person of the ServiceNow platform and point of contact for ServiceNow-related questions
  • Drive development in alignment with platform governance and related processes
  • Use case design and development in close cooperation with the business
  • Provide training on the Service Now platform to various stakeholders on new features, and increase the awareness of ServiceNow in KION Group
  • Work Cross functionally as required with other application developers to ensure streamlined data management and integration behaviors

Technology Stack, you will work with:

  • ServiceNow Platform- including but not limited to ITSM, CSM platform
  • Integrations with data warehouses, SSO components, SAP for example but not limited to these areas

What We Are Looking For:

  • Experience in design and implementation of ServiceNow solutions ranging from IT solutions to CSM (Customer Service Management). Experience in non-IT products is an advantage (e.g. finance-related)
  • About 5-8 years of IT/ITSM tool experience with more than 5 years in the role of ServiceNow developer
  • Proven knowledge of ServiceNow integration across different enterprise platforms and middleware
  • Experience in leading projects and teams leveraging global set-up
  • Ability to recommend and advocate solutions to the business and manage stakeholder expectations
  • At least 2 Certified Implementation Specialist (CIS) Certifications, ServiceNow Certified Technical Architect (CTA) is an advantage
  • Working experience with ITIL and Agile project methodology
  • Fluent English, written and spoken (German is a plus)

#LI-EH1 

Frequently Asked Questions

Is the salary disclosed for the Service NOW Developer position at kiongroup?
The salary for this Service NOW Developer role at kiongroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service NOW Developer position at kiongroup located?
This Service NOW Developer role at kiongroup is based in Guadalupe, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service NOW Developer role at kiongroup full-time or part-time?
This is listed as a Full time position. It is posted as a Service NOW Developer role in the Dematic Logistics de Mexico S. de R.L. de C.V. (ILD-MEX-LOG) department at kiongroup.
Which team or department does the Service NOW Developer at kiongroup belong to?
This Service NOW Developer position is part of the Dematic Logistics de Mexico S. de R.L. de C.V. (ILD-MEX-LOG) department at kiongroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service NOW Developer position at kiongroup?
Click the "Apply Now" button on this page. You will be redirected to kiongroup's official application portal hosted on workday where you can submit your application directly.
When was the Service NOW Developer job at kiongroup posted?
This Service NOW Developer position at kiongroup was posted on Jun 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service NOW Developer
kiongroup
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