Service Manager - BESS

hitachi· HITACHI ENERGY AUSTRALIA PTY LTD
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📍 Lilydale, Victoria, AustraliaFull time

About this role

Location:

Lilydale, Victoria, Australia

Job ID:

R0142918

Date Posted:

2026-09-14

Company Name:

HITACHI ENERGY AUSTRALIA PTY LTD

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

As the Services Manager for Power Conversion Systems / Battery Energy Storage Systems (BESS). You will be responsible for delivering services across the PCS portfolio with a specific focus on the legacy installed base and the Waratah and Ulinda projects. The primary responsibility will be the execution of Service Contracts in the installed base of Hitachi Battery Energy Storage business.

How you'll make an impact

  • Lead and manage BESS service teams, allocating resources, driving performance, and ensuring successful project and service delivery.

  • Execute SLAs and unplanned service activities while managing scope, schedule, quality, costs, risks, and resources.

  • Monitor project financial performance, including invoicing, budgets, expenses, cash flow, and profitability.

  • Act as the primary customer contact, managing stakeholder relationships, escalations, and customer satisfaction.

  • Promote and enforce a strong safety culture, ensuring compliance with HSE requirements, safe work practices, and risk controls.

  • Collaborate with Quality and Engineering teams to resolve field issues, conduct root cause analysis, and implement corrective actions.

  • Prepare and maintain project and service documentation, including scope of work, schedules, quality, and EHS records.

  • Coordinate with Supply Chain to procure services and materials, evaluate supplier proposals, and support negotiations and claims management.

  • Provide leadership, knowledge sharing, and continuous improvement by enhancing processes, tools, standards, and team capabilities across the organization.

Your Background

  • Degree qualifications in Engineering (Electrical / Controls), or equivalent or Diploma in Electrical Engineering or Control Systems engineering.
  • High level of technical aptitude in power systems, power generation, electrical engineering.
  • Atleast 5 years’ Experience in site execution and delivery of large power system-based services including power automation, generation or control, Battery Energy Storage or Inverter based technology services.
  • Exposure to heavy engineering segments, Mining, oil and gas or heavy industry.
  • Advanced computer skills including engineering software applications.
  • Excellent written and verbal communication skills, and high attention to detail.
  • Proactive and highly organized including timeliness and ability to meet deadlines and changing priorities.
  • Ability to work autonomously and as part of a team.
  • Highly flexible and demonstrable problem-solving skills.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.


This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.


Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Frequently Asked Questions

Is the salary disclosed for the Service Manager - BESS position at hitachi?
The salary for this Service Manager - BESS role at hitachi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Manager - BESS position at hitachi located?
This Service Manager - BESS role at hitachi is based in Lilydale, Victoria, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Manager - BESS role at hitachi full-time or part-time?
This is listed as a Full time position. It is posted as a Service Manager - BESS role in the HITACHI ENERGY AUSTRALIA PTY LTD department at hitachi.
Which team or department does the Service Manager - BESS at hitachi belong to?
This Service Manager - BESS position is part of the HITACHI ENERGY AUSTRALIA PTY LTD department at hitachi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Manager - BESS position at hitachi?
Click the "Apply Now" button on this page. You will be redirected to hitachi's official application portal hosted on workday where you can submit your application directly.
When was the Service Manager - BESS job at hitachi posted?
This Service Manager - BESS position at hitachi was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Manager - BESS
hitachi
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