Service Manager

Galadari Brothers
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📍 Qatar5

About this role

  • Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.

  • Building and maintaining solid customer relationships, understanding their needs and providing solutions.

  • Developing and implementing service strategies to enhance customer experience and meet service objectives.

  • Monitoring service metrics and analyzing customer feedback to identify areas for improvement and implement corrective actions.

  • Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.

  • Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.

  • Fostering a customer-centric culture within the service team, emphasizing empathy, professionalism and effective problem-solving. 

One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel.

Frequently Asked Questions

Is the salary disclosed for the Service Manager position at Galadari Brothers?
The salary for this Service Manager role at Galadari Brothers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Manager position at Galadari Brothers located?
This Service Manager role at Galadari Brothers is based in Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Manager role at Galadari Brothers full-time or part-time?
This is listed as a 5 position. It is posted as a Service Manager role at Galadari Brothers.
How do I apply for the Service Manager position at Galadari Brothers?
Click the "Apply Now" button on this page. You will be redirected to Galadari Brothers's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Service Manager job at Galadari Brothers posted?
This Service Manager position at Galadari Brothers was posted on Jul 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Manager
Galadari Brothers
Apply for this role ↗

You'll be redirected to Galadari Brothers's official application page on oraclecloud.