Service Manager
bridgestone
Service Manager
Gallo Mechanical· Gallo Mechanical Services
About this role
Gallo Mechanical Services is seeking an experienced Service Manager to lead our expanding team of HVAC and plumbing technicians in the delivery of commercial service work. This is a field-based leadership position requiring regular on-site presence to oversee work quality, guide technician performance, and ensure adherence to company and customer standards. The Service Manager serves as a primary point of contact for customers, vendors, and suppliers, representing Gallo Mechanical Services with professionalism and ensuring clear, accurate communication throughout each engagement. This role plays a key part in sustaining customer satisfaction and supporting continued growth within the branch.
Responsibilities Include
- Lead, coach, and develop a team of technicians
- Set clear expectations and hold the team accountable for performance
- Partner with the Branch Manager on staffing, customer needs, and day-to-day operations
- Ensure technicians deliver work that meets customer and company standards
- Resolve issues proactively to keep customers satisfied
- Handle hiring, onboarding, training, and performance reviews for your team
- Keep the team current on the latest service techniques and safety practices
- Maintain compliance with company policies and safety standards
- 5+ years of hands-on experience in plumbing/HVAC service, commercial construction, or a related trade
- Leadership experience preferred
- Willingness to work a flexible schedule, including some nights, weekends, and holidays
- Solid understanding of commercial HVAC and plumbing principles
- Strong communication and customer service skills
- Ability to juggle multiple priorities and lead a diverse team
- Comfortable using standard business software and dispatch/ERP tools
- Valid driver's license with an acceptable driving record
- High school diploma or equivalent required; college degree a plus
At Gallo Mechanical Services, our foundation is built on the core values of family, service, and exceptional performance. With 80 years as a proud, locally-owned family business, we are dedicated to finding innovative ways to serve and support the community we call home. It all starts with our greatest asset – our people! We invest in your growth through dedicated training programs and back you up with a comprehensive benefits package designed to help you thrive in your career.
- Training, support, and career progression to help you grow in your career.
- Company-paid medical insurance
- Dental, vision, voluntary life, short term disability, accident, and critical illness insurance
- Team Incentive Program (TIP): Allows eligible employees to share in company financial success.
- 401(k) plan with a 5% company match
- Employee wellness resources, PTO benefits, and more!
Frequently Asked Questions
Is the salary disclosed for the Service Manager position at Gallo Mechanical?
The salary for this Service Manager role at Gallo Mechanical is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Manager position at Gallo Mechanical located?
This Service Manager role at Gallo Mechanical is based in New Orleans, Louisiana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Manager role at Gallo Mechanical full-time or part-time?
This is listed as a Full time position. It is posted as a Service Manager role in the Gallo Mechanical Services department at Gallo Mechanical.
Which team or department does the Service Manager at Gallo Mechanical belong to?
This Service Manager position is part of the Gallo Mechanical Services department at Gallo Mechanical. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Manager position at Gallo Mechanical?
Click the "Apply Now" button on this page. You will be redirected to Gallo Mechanical's official application portal hosted on workable where you can submit your application directly.
When was the Service Manager job at Gallo Mechanical posted?
This Service Manager position at Gallo Mechanical was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Manager
Gallo Mechanical
You'll be redirected to Gallo Mechanical's official application page on workable.