Service Engineering Manager

valmet· US641 Valmet, Inc.
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📍 Lansdale, PAFull time

About this role

Are you a professional looking to expand your career with an industry front runner in the Lansdale, PA region?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

As a Service Engineering Manager, you are responsible for the following tasks:

  • Lead, coach, and develop a team of DCS service engineers, fostering a culture of safety, technical excellence, accountability, and customer focus.
  • Manage workload planning, resource allocation, and skills development to meet service commitments.
  • Act as the primary point of contact for key customers regarding service performance, lifecycle planning, and modernization options.
  • Oversee the execution of preventive maintenance, corrective maintenance, upgrades, and optimization services for DCS platforms.
  • Conduct periodic service reviews and develop long‑term service strategies that align with customer goals.
  • Identify opportunities for service improvements, upgrades, and value‑added solutions.
  • Collaborate with Sales, Project Engineering, Product Management, and other internal teams to align service offerings and support product lifecycle needs.
  • Support the development and execution of service agreements, including scope definition, pricing, and renewal strategy.
  • Manage service budgets, cost controls, forecasting, and resource utilization.
  • Ensure profitable and efficient delivery of services while maintaining high customer satisfaction.

Expectations:

The candidate must meet the following requirements:

  • Bachelor’s degree in Engineering (Electrical, Controls, Automation, or related discipline).
  • 7+ years of experience with DCS, PLC/SCADA, or industrial automation systems.
  • 3+ years of experience leading engineering or technical service teams. Strong knowledge of industrial networks, control system architecture, and manufacturing processes.
  • Excellent communication, leadership, and problem‑solving skills.
  • This position requires a valid driver’s license and the ability to travel up to 20%.
  • Responsiveness to after-hours customer inquiries is also required.

We offer 

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best.  At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online. 

When everything works together 

Valmet is where the best talent from a wide variety of backgrounds comes together.  With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries.  Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.  Join the team! www.valmet.com/careers

Frequently Asked Questions

Is the salary disclosed for the Service Engineering Manager position at valmet?
The salary for this Service Engineering Manager role at valmet is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Engineering Manager position at valmet located?
This Service Engineering Manager role at valmet is based in Lansdale, PA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Engineering Manager role at valmet full-time or part-time?
This is listed as a Full time position. It is posted as a Service Engineering Manager role in the US641 Valmet, Inc. department at valmet.
Which team or department does the Service Engineering Manager at valmet belong to?
This Service Engineering Manager position is part of the US641 Valmet, Inc. department at valmet. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Engineering Manager position at valmet?
Click the "Apply Now" button on this page. You will be redirected to valmet's official application portal hosted on workday where you can submit your application directly.
When was the Service Engineering Manager job at valmet posted?
This Service Engineering Manager position at valmet was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Engineering Manager
valmet
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You'll be redirected to valmet's official application page on Workday.