Service Engineer
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Service Engineer
SOFMEDICA· Operations
About this role
About us
SofMedica is a leading regional multinational company that distributes innovative medical equipment, harnessing the power of precision to improve healthcare outcomes. We are deeply committed to bridging the gap between cutting-edge medical technology and patients in Central and Southeastern Europe. Our mission is to foster an innovation and education ecosystem, empowering healthcare providers to deliver exceptional patient care.
Responsibilities:
- Perform installations, inspections, planned maintains and on time service interventions
- Prepare required technical documentation and keep device inventories updated, spare parts stock management
- Update with the product portfolio knowledge for all Business Groups and get the required certification to perform the service activity
- Participate in the process of analyzing the technical requirements of the clients
- Provide technical training and develop training materials for clients
- Contribute to the technical service audits readiness
- Reporting of the service activities (Service Report, Service Activities Register, Annual Technical Inspection Plan, List of installed devices)
- Respond politely, promptly and professionally to partner requests in line with company guidelines
- University degree preferably in engineering (bionic, computer, mechanical, electrical)
- Experience in medical technology or technical service
- Native Croatian, fluent English knowledge verbal and written
- Driver's license, driving experience, willingness to travel
- Demanded soft skills:
o Reliability
o Flexibility, adaptability
o High degree of precision
o Good work ethic
o Independence, problem-solving skills
o Empathy, patience
o Customer focus, excellent communication skills
- Be part of a mission-driven team dedicated to improving healthcare
- Work with unique, cutting-edge technology
- Opportunity for professional growth and continuous learning
- A supportive and innovative work environment
- Competitive salary, bonuses, and comprehensive benefits
Frequently Asked Questions
Is the salary disclosed for the Service Engineer position at SOFMEDICA?
The salary for this Service Engineer role at SOFMEDICA is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Engineer position at SOFMEDICA located?
This Service Engineer role at SOFMEDICA is based in Zagreb, Grad Zagreb, Croatia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Engineer role at SOFMEDICA full-time or part-time?
This is listed as a Full time position. It is posted as a Service Engineer role in the Operations department at SOFMEDICA.
Which team or department does the Service Engineer at SOFMEDICA belong to?
This Service Engineer position is part of the Operations department at SOFMEDICA. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Engineer position at SOFMEDICA?
Click the "Apply Now" button on this page. You will be redirected to SOFMEDICA's official application portal hosted on workable where you can submit your application directly.
When was the Service Engineer job at SOFMEDICA posted?
This Service Engineer position at SOFMEDICA was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Engineer
SOFMEDICA
You'll be redirected to SOFMEDICA's official application page on workable.