Service Desk Technician

leidos· 00100 LEIDOS, INC.
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📍 Tampa, FLFull time💰 USD 59K–107K

About this role

Leidos Digital Modernization sector is seeking an early career Service Desk Technician to work with our USCENTCOM CITS program at MacDill AFB, Tampa, Florida.  This is full time on site with our customer.\


Your best work is ahead!


What will you do in this role?

  • Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. 
  • Respond to queries either in person or over the phone.
  • Respond to email, IM messages (IM), and voicemail messages for customers seeking help. Install, modify, and repair computer hardware and software
  • Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.
  • Provide Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of desktops, printers, and associated peripherals.
  • Troubleshoot and resolve issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies.
  • Support Microsoft Office 365 and Active Directory products.
  • Document and track customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when applicable.
  • Isolate and resolve issues with individual workstations.
  • Act as a resource to answer user questions about hardware and software issues.
  • Interact with multiple teams to include system administrators, network technicians, infrastructure technicians, and application engineers to identify and correct core problem.


To Qualify for this role you Need:

  • US Citizenship
  • BS/BA or AS/AA in Computer Science, Information Sciences, or related IT discipline with 5+ years', OR an Associate degree with 3+ years' OR a high school diploma (or equivalent) and 6 years' directly related work experience supporting help desk Tier I, 2 and/or 3 operations.
  • Current CompTIA Security+ (DoD 8570 Compliance)
  • Currently hold DoD Secret with TS/SCI Eligibility

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

October 7, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Frequently Asked Questions

What is the salary for the Service Desk Technician role at leidos?
The listed salary for this Service Desk Technician position at leidos is USD 59K–107K. This is an Full time role.
Where is the Service Desk Technician position at leidos located?
This Service Desk Technician role at leidos is based in Tampa, FL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Technician role at leidos full-time or part-time?
This is listed as a Full time position. It is posted as a Service Desk Technician role in the 00100 LEIDOS, INC. department at leidos.
Which team or department does the Service Desk Technician at leidos belong to?
This Service Desk Technician position is part of the 00100 LEIDOS, INC. department at leidos. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Desk Technician position at leidos?
Click the "Apply Now" button on this page. You will be redirected to leidos's official application portal hosted on workday where you can submit your application directly.
When was the Service Desk Technician job at leidos posted?
This Service Desk Technician position at leidos was posted on Oct 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Desk Technician
leidos · 💰 USD 59K–107K
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You'll be redirected to leidos's official application page on Workday.