About this role

Service Desk Agent

Required Technical Skill Set

Service Desk Support

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Knowledge on End User Computing Devices (Laptop / Desktop / VDI)

Ability to provide technical support over the phone

Excellent Oral and Written Communication skills

Hands on Experience on resolving customer issues related to the infrastructure

Assist with support of network connectivity, PCs, and VPN connectivity

Experience on Remote Desktop Client Software’s

Ability to resolve and or provide work around

Anticipate customer needs and proactively identifies solutions

Enthusiastic Maintain high customer / end user satisfaction

Strong in Communication skills and inter-personal skills.

Should have good experience in troubleshooting hardware issues for both desktops and laptops.

Should have experience in Active Directory and desktop engineering

Hands on experience on VMware and VDI troubleshooting.

Languages Support:

Good-To-Have

Ability to think around problems and come up with creative solutions

Service Now Ticketing Tool Knowledge

Microsoft Certification

Frequently Asked Questions

Is the salary disclosed for the Service Desk Engineer (English +Japanese) position at Two95 International Inc.?
The salary for this Service Desk Engineer (English +Japanese) role at Two95 International Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Engineer (English +Japanese) position at Two95 International Inc. located?
This Service Desk Engineer (English +Japanese) role at Two95 International Inc. is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Service Desk Engineer (English +Japanese) position at Two95 International Inc.?
Click the "Apply Now" button on this page. You will be redirected to Two95 International Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Service Desk Engineer (English +Japanese) job at Two95 International Inc. posted?
This Service Desk Engineer (English +Japanese) position at Two95 International Inc. was posted on Jul 8, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Service Desk Engineer (English +Japanese)
Two95 International Inc.
Apply for this role β†—

You'll be redirected to Two95 International Inc.'s official application page on workable.