Service Delivery and Supply Manager

internetvikingsยท Business Operations
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๐Ÿ“ Odesa, UkraineContractor

About this role

At Internet Vikings, openness is a core part of our culture. We believe it fosters growth and development. Internet Vikings is aย  provider of licensed in-state hosting for the sports betting and iGaming sector.ย 


Role Overview

As a Service Delivery and Supply Manager you will support day-to-day service delivery operations, logistics coordination, and basic procurement activities. You will focus on standardized operational tasks, helping ensure smooth customer deliveries, efficient internal coordination, and timely handling of shipments and equipment.


Key Responsibilities

  • Own and manage the full customer delivery process, from ticket handling to internal coordination and customer communication.
  • Coordinate larger cross team projects involving Engineering, Sales, Finance, Network, and other departments.
  • Maintain and improve delivery procedures, documentation, KPIs, and reporting.
  • Manage vendor relationships across the company - from selection and onboarding to performance and escalations.
  • Drive cost follow up and lead renegotiations of supplier agreements to optimize terms.
  • Oversee logistics, shipments, and hardware inventory tied to infrastructure and service delivery.


Qualifications

  • Proven experience in delivery coordination, project management, procurement, or vendor management.
  • Previous experience in the hosting industry and a good understanding of technical infrastructure (e.g., data centers, networking, hardware).
  • Strong communication skills and ability to collaborate across technical and non-technical teams.
  • Comfortable managing complex, cross-functional projects in a fast-paced, tech-oriented environment.
  • Skilled in cost control and contract negotiation.


Location



On-site in our Odesa or Poltava office.

Frequently Asked Questions

Is the salary disclosed for the Service Delivery and Supply Manager position at internetvikings?
The salary for this Service Delivery and Supply Manager role at internetvikings is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Delivery and Supply Manager position at internetvikings located?
This Service Delivery and Supply Manager role at internetvikings is based in Odesa, Ukraine. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Delivery and Supply Manager role at internetvikings full-time or part-time?
This is listed as a Contractor position. It is posted as a Service Delivery and Supply Manager role in the Business Operations department at internetvikings.
Which team or department does the Service Delivery and Supply Manager at internetvikings belong to?
This Service Delivery and Supply Manager position is part of the Business Operations department at internetvikings. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Delivery and Supply Manager position at internetvikings?
Click the "Apply Now" button on this page. You will be redirected to internetvikings's official application portal hosted on bamboohr where you can submit your application directly.
When was the Service Delivery and Supply Manager job at internetvikings posted?
This Service Delivery and Supply Manager position at internetvikings was posted on Jun 23, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Service Delivery and Supply Manager
internetvikings
Apply for this role โ†—

You'll be redirected to internetvikings's official application page on bamboohr.