Service Coordinator
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Service Coordinator
About this role
Job Summary:
We are seeking a detail-oriented and proactive Service Coordinator to join our team at Triple Cities Network Solutions. This role is critical in maintaining operational efficiency by managing service tickets, coordinating technical resources, and handling procurement tasks.
Key Responsibilities:
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Serve as the first point of contact for client support calls and route issues to the appropriate technical team.
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Create and manage service tickets with complete and accurate details, including contact info, categorization, SLOs, and resource assignments.
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Proactively monitor systems and workflows to identify service disruptions or emerging issues.
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Prepare client quotes for hardware, software, and related services based on identified needs.
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Manage vendor relationships by placing and tracking purchase orders for third-party products and services.
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Oversee the equipment intake process and ensure proper handling according to procurement procedures.
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Organize and maintain technician schedules to optimize resource availability and response times.
Assist with level 1 technical support as needed.
Frequently Asked Questions
What is the salary for the Service Coordinator role at Triple Cities Network Solutions?
The listed salary for this Service Coordinator position at Triple Cities Network Solutions is USD 55K–75K. This is an FULL TIME role.
Where is the Service Coordinator position at Triple Cities Network Solutions located?
This Service Coordinator role at Triple Cities Network Solutions is based in Johnson City, NY. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Coordinator role at Triple Cities Network Solutions full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Coordinator role at Triple Cities Network Solutions.
How do I apply for the Service Coordinator position at Triple Cities Network Solutions?
Click the "Apply Now" button on this page. You will be redirected to Triple Cities Network Solutions's official application portal hosted on breezy where you can submit your application directly.
When was the Service Coordinator job at Triple Cities Network Solutions posted?
This Service Coordinator position at Triple Cities Network Solutions was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Coordinator
Triple Cities Network Solutions · 💰 USD 55K–75K
You'll be redirected to Triple Cities Network Solutions's official application page on breezy.