Service Coordinator
Gunnebo Entrance Control
Service Coordinator
Rentokil Initial· PACIFIC
About this role
Rentokil is looking for an organised Service Coordinator with strong administrative and communication skills to join the team in Lidcombe, Sydney on a full-time basis.
At Rentokil Initial, we are proud to be the global expert in pest control, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives, and preserve our planet, every day.
The core responsibilities in this role include:
- Organising and scheduling regular field service activities for the Pest Control team
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to the line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer enquiries/complaints on service and, where required, arrange necessary non-routine service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry into the Branch Contracts Computer System
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements
- Provide ongoing reports requested by management in relation to such items as state of service, jobs, customer service history, specific technician productivity, and customer retention
- Maintain reporting spreadsheets within timeframes
The ideal candidate will have:
- Excellent phone etiquette
- Strong written and verbal communication skills
- Strong computer skills
- Ability to give clear instructions
- Strong collaboration skills
- Strong time management skills
- Previous experience in a similar role, or fast-paced office environment
As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.
If the idea of working in a highly collaborative, friendly, yet busy and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch!
Employees Testimonial:
"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
Lisa Craker
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
Matt Jones
“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”
Renay Fagan
Frequently Asked Questions
Is the salary disclosed for the Service Coordinator position at Rentokil Initial?
The salary for this Service Coordinator role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Coordinator position at Rentokil Initial located?
This Service Coordinator role at Rentokil Initial is based in Sydney, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Coordinator role at Rentokil Initial full-time or part-time?
This is listed as a Full time position. It is posted as a Service Coordinator role in the PACIFIC department at Rentokil Initial.
Which team or department does the Service Coordinator at Rentokil Initial belong to?
This Service Coordinator position is part of the PACIFIC department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Coordinator position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the Service Coordinator job at Rentokil Initial posted?
This Service Coordinator position at Rentokil Initial was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Coordinator
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.