Service Contract Support

The Service Contract Support will have ownership of a designated service contract base and will be responsible for driving the renewal process for those contracts with business stakeholders. They will also have ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, and monitoring quality.

• Create pricing and documentation for assigned contract base, accurately and on time, to ensure
• proposals are sent to business stakeholders on time, following GSM Processes.
• Drive contract renewals correctly in CRM with SOLs, with all data and required documentation, to ensure no delays/errors are incurred during booking.
• Ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, monitoring data quality. This will include the first year of newly booked contracts, which have been handed over by the Contract Proposal Team.

 

YOU MUST HAVE

• Bachelor’s Degree or Equivalent - Administrative or Technical.
• Fluent in English.
• 1 years of experience with process controls/pricing-proposal environment.
• Excellent working knowledge of Word and Excel.
• Strong Math skills, including basic commercial awareness (booking margins, cash flow).
• Basic knowledge of pricing of service agreements.
• Able to forge strong internal business relationships and deliver on commitments.
• Excellent interpersonal skills as well as good verbal, written and presentation skills.
• Ability to multi-task and prioritize work.
• Highly Customer Focused approach, demonstrating success through a ‘Voice of the Customer’ approach daily.
• Highly self-aware, recognizing the impact of approach and behaviors on peers, direct reports, customers and other internal and external contacts.
• Ability to work within a remote team and support each other when needed.

 

WE VALUE

• 2 years of experience in Honeywell LSS organization.
• Previous experience with Salesforce and SAP.
• Self-motivated and able to work with minimum supervision.
• Demonstrates a high level of planning & organization skills daily. 
• Demonstrates a strong commercial awareness.

 

#LI-Hybrid

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.