Service Centre Medical Device Manager

abbott· 1075 Abbott Laboratories Limited
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📍 United Kingdom - SittingbourneFull time

About this role

     

JOB DESCRIPTION:

About the Role

We are seeking an experienced and results-driven Manager, Medical Devices Service Centre to lead a critical service operation supporting our medical device portfolio. This role is responsible for delivering exceptional operational performance, ensuring compliance with quality and regulatory requirements, and driving continuous improvement across all aspects of the Service Centre.

As a key leader within the organization, you will oversee a team of up to 30 employees, manage operational and financial performance, and collaborate with Commercial, Quality, Regulatory, Supply Chain, and Engineering teams to ensure outstanding customer service and business results.

Key Responsibilities

  • Lead, coach, and develop a team fostering a culture of accountability, engagement, innovation, and continuous improvement.

  • Direct day-to-day Service Centre operations to ensure the delivery of service, quality, compliance, and financial objectives.

  • Develop and execute operational, financial, and strategic plans aligned with broader business goals.

  • Partner with Commercial, Quality, Regulatory, Supply Chain, and other cross-functional teams to deliver exceptional customer service and operational excellence.

  • Drive Lean Six Sigma and continuous improvement initiatives to improve productivity, quality, efficiency, and service performance.

  • Own Service Centre performance metrics

  • Lead cross-functional investigations, identify root causes, communicate technical findings, and implement effective corrective and preventive actions.

  • Ensure compliance with all applicable quality, regulatory, and EHS requirements, including ISO 13485, ISO 14001, and ISO 45001 standards.

  • Manage departmental budgets, resource planning, recruitment, succession planning, and employee development activities.

What You'll Bring

  • Bachelor's degree in Engineering, Science, or a related technical discipline.

  • Proven leadership experience within a regulated manufacturing, medical device, service, or technical environment.

  • Strong understanding of quality systems, regulatory compliance, and operational excellence principles.

  • Demonstrated success leading Lean, Six Sigma, or other continuous improvement programs that deliver measurable business results.

  • Strong analytical, problem-solving, and decision-making capabilities.

  • Excellent communication and stakeholder management skills, with the ability to influence across all levels of the organization.

  • Experience managing operational budgets, performance metrics, and resource planning.

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development

  • Financial security

  • Health care and well-being programs

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

     

DIVISION:

ANSC Nutrition Supply Chain

        

LOCATION:

United Kingdom > Sittingbourne : Sovereign House

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 5 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

Frequently Asked Questions

Is the salary disclosed for the Service Centre Medical Device Manager position at abbott?
The salary for this Service Centre Medical Device Manager role at abbott is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Centre Medical Device Manager position at abbott located?
This Service Centre Medical Device Manager role at abbott is based in United Kingdom - Sittingbourne. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Centre Medical Device Manager role at abbott full-time or part-time?
This is listed as a Full time position. It is posted as a Service Centre Medical Device Manager role in the 1075 Abbott Laboratories Limited department at abbott.
Which team or department does the Service Centre Medical Device Manager at abbott belong to?
This Service Centre Medical Device Manager position is part of the 1075 Abbott Laboratories Limited department at abbott. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Centre Medical Device Manager position at abbott?
Click the "Apply Now" button on this page. You will be redirected to abbott's official application portal hosted on workday where you can submit your application directly.
When was the Service Centre Medical Device Manager job at abbott posted?
This Service Centre Medical Device Manager position at abbott was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Centre Medical Device Manager
abbott
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