Café & Bar Attendant
thematherevanston
Service Attendant
thematherevanston· Hospitality Services/Concierge
About this role
We’re seeking a Service Attendant to join our team at The Mather in Evanston, Illinois. In this role, you’ll help create a seamless daily experience for residents by supporting Resident Engagement and Resident Services/Concierge through a wide range of hands‑on responsibilities—setting up and resetting rooms for programs and events (tables, chairs, furniture, décor/theme items), assisting with audio/visual set‑ups (movies, virtual meetings, presentations), completing room reservations and coordinating work orders, and responding promptly to radio requests. You’ll also support resident needs through well‑being checks and assistance with lockouts, while handling package and item delivery and serving as a back‑up to the concierge desk for break relief or unexpected coverage needs. Success in this role requires strong customer service, comfort using Microsoft Outlook, resident‑facing apps, and related work order/technology systems, and the ability to prioritize multiple demands in a fast‑moving environment.
The schedule for this position is Tuesday – Saturday 8:30 am – 4:30 pm; flexibility required to work on other days, and some evenings based on business needs.
ESSENTIAL FUNCTIONS
- Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc.
- Assisting residents with lockouts and conducting well-being checks; analyzing the situation and subsequently addressing residents’ needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction.
- Carrying and delivering items and packages; delivering birthday balloons and cards from The Mather to our residents.
- Using Microsoft Outlook or other software as implemented, complete room reservations and coordinate work orders for assistance by other experience centers (such as building services, housekeeping and culinary services).
- Responds in a timely manner to radio requests requiring immediate attention.
- Functions as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations such as call offs or other unplanned absences.
- Completes daily check-in report.
- Assisting Resident Engagement Services experience center with special events.
- Identifies areas for improvement, proposes possible solutions, and participate in data collection and process changes as part of the Quality Assurance Process Improvement process.
- Assist with audio/visual set ups such as movies, virtual meetings and presentations.
QUALIFICATIONS AND SKILLS
Required:
- High school graduate.
- Excellent customer service skills.
- Ability to utilize MS Outlook and work order software systems.
- Ability to prioritize and organize multiple demands on time and projects.
The hourly base wage range provided is a good faith estimate of what Mather reasonably expects to pay for this position at the time of the posting. The actual hourly rate offered will be determined based on a variety of factors, including but not limited to relevant skills, certifications, years of experience, geographic location, and current market conditions. At Mather, we are committed to being inclusive, resilient, bold, and impactful—and that includes offering a total rewards experience designed to support our team members. This position may be eligible to participate in Mather’s benefit plan and the Team Member Appreciation Fund, if applicable. Eligibility for benefits is dependent on employment status and hours worked per pay period. Participation in the Team member Appreciation Fund is not guaranteed and may vary based on factors such as hire date and program eligibility requirements. All benefits are subject to change without notice.
Hourly Pay Range
$20—$22 USD
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Paid Parental Leave
- Adoption Assistance Reimbursement
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance - free to all team members
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About The Mather:
The Mather is a Life Plan Community for those age 62 and better located in Evanston, Illinois, close to the charming downtown district and an abundance of public transportation. The Mather includes 240 independent living apartment homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, art studio, gardens, and more.
The Mather is located at 425 Davis Street in Evanston.
About Mather
Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
Frequently Asked Questions
What is the salary for the Service Attendant role at thematherevanston?
The listed salary for this Service Attendant position at thematherevanston is USD 20–22. This is an full-time role.
Where is the Service Attendant position at thematherevanston located?
This Service Attendant role at thematherevanston is based in The Mather (Evanston, IL). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Service Attendant at thematherevanston belong to?
This Service Attendant position is part of the Hospitality Services/Concierge department at thematherevanston. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Attendant position at thematherevanston?
Click the "Apply Now" button on this page. You will be redirected to thematherevanston's official application portal hosted on greenhouse where you can submit your application directly.
When was the Service Attendant job at thematherevanston posted?
This Service Attendant position at thematherevanston was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Attendant
thematherevanston · 💰 USD 20–22
You'll be redirected to thematherevanston's official application page on Greenhouse.