Service Advisor
Charger Logistics Inc
Service Advisor
splendĀ· Repairs and Maintenance
About this role
About us
At Splend,Ā we'reĀ on a mission to fundamentally change the way people own andĀ operateĀ a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But weĀ aren'tĀ just about vehicleĀ ownership.Ā We'reĀ also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.Ā
You'll be excited to work in this role if...
- You love the satisfaction of giving a customer a straight, honest quote and the skill to explain why the work matters without ever feeling like a pushy salesperson.
- You're organised enough to keep multiple jobs and customers moving at once, and confident enough to make commercial calls on the spot.
- You want ownership of a real commercial outcome - not just processing jobs, but shaping the revenue and reputation of a busy workshop.
About the role
As Service Advisor, you'll be the bridge between our customers and our workshop. You'll take on the jobs that need real judgement - assessing vehicles, building quotes, upselling where it's genuinely warranted, and seeing each job through to a smooth handover. It's a role where trust and commercial performance go hand in hand.
What you'll be doing
- Generating accurate, transparent quotes using our pricing schedule and agreed markup.
- Reviewing vehicle condition, mileage, and service history to identify and recommend additional work - balancing revenue with honesty.
- Keeping customers informed at every stage, from initial quote through to completion and payment.
- Issuing accurate invoices and processing payments, ensuring everything reflects what was agreed.
- Confirming work meets the agreed scope before vehicle release and making sure any safety recommendations are always evidence-based.
What you'll bring to Splend
- A background in a dealership, workshop, parts or similar customer-facing automotive role.
- Strong customer service and negotiation skills - you know how to have commercial conversations without burning trust.
- Comfort working across quoting, CRM, and invoicing systems.
- A solid working knowledge of vehicle servicing and common wear items.
- A sales style built on transparency, you'd never recommend work you couldn't justify.
Our benefits
š° Commission: earn based on your performanceĀ
š Day off for your Birthday!Ā Ā
š Salary packaging with 15% employer contributions for Electric VehiclesĀ Ā
š Dedicated Learning & Development platformāÆāÆĀ Ā
š Employee Assistance ProgramĀ Ā
š Socials: budget for team andĀ company wideĀ social initiativesĀ
Ā
Our ProcessĀ
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Intro with our TalentĀ teamĀ toĀ understandĀ your background,Ā aspirations,Ā and answer your questions.Ā
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Interview with the hiring manager to discuss your experience and how it aligns with this role.Ā Ā
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Where it applies, weāll ask you to complete a practical case study. Ā
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Final interview to discussĀ SplendāsĀ long-term vision and to check any remaining questions.Ā
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Diversity & inclusion
At Splend, we value diversity and inclusion and consider it key to our success. Weāre dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.Ā Ā
If this role sounds like you, butĀ you'reĀ not quiteĀ sureĀ ifĀ you meet every requirement, apply anyway.Ā We'reĀ interested in the whole personĀ -Ā your attitude, your potential, and whatĀ you'dĀ bring to the teamĀ -Ā not just a checklist of credentials.Ā We'dĀ rather hear from you than have you talk yourself out of it.Ā
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.Ā
Frequently Asked Questions
Is the salary disclosed for the Service Advisor position at splend?
The salary for this Service Advisor role at splend is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Advisor position at splend located?
This Service Advisor role at splend is based in Melbourne, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Advisor role at splend full-time or part-time?
This is listed as a Full Time position. It is posted as a Service Advisor role in the Repairs and Maintenance department at splend.
Which team or department does the Service Advisor at splend belong to?
This Service Advisor position is part of the Repairs and Maintenance department at splend. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Advisor position at splend?
Click the "Apply Now" button on this page. You will be redirected to splend's official application portal hosted on lever where you can submit your application directly.
When was the Service Advisor job at splend posted?
This Service Advisor position at splend was posted on Sep 17, 2026. Apply as soon as possible ā early applications are often reviewed first.
Service Advisor
splend
You'll be redirected to splend's official application page on Lever.