Service Administrator
titanmachinery
Service Administrator
titanmachinery· Dealership-Administrative/Clerical
About this role
Overview
Join the Titan Machinery team as a Service Administrator where you'll play a crucial role in managing documentation, streamlining communication, and maintaining a high standard of customer service in the department.
Responsibilities
- Administrative and Service Support: Manage work orders, oversee warranty claims, and track manufacturer warranty status to support proactive scheduling and customer satisfaction
- Customer Interaction and Experience: Welcome and assist customers professionally, collect necessary details for repairs, and follow up to ensure satisfaction
- Operational Efficiency: Utilize technical support systems, monitor customer machines’ warranty status to support proactive maintenance, and help with the upkeep of the service department and company assets to ensure efficient and effective store operations
If you're passionate about business success and thrive in a fast-paced environment where professionalism and excellent customer service work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.
Apply today and take the next step towards a rewarding career with Titan Machinery!
Qualifications
Required:
- Have 1+ years of related experience OR related education/training (degree, certificate, military, etc)
- Computer-proficient with Excel, Word, Outlook, and ability to learn new systems quickly
- Keen attention to detail, high level of initiative, and the ability to work independently
- Exceptional Documentation and Communication Abilities
Titan Machinery provides a generous total compensation package including the following benefits:
- Comprehensive Health and Dental Coverage
- HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
- 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
- 401(k) with company matching on your FIRST DAY of employment
- 100% Paid Pregnancy-Related Leave and Parental Bonding
- Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
- Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
- Performance-based incentives
- #TeamTitan
Learn more about our benefits here: https://www.titanmachinery.com/titan-careers/careers/benefits
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.
Frequently Asked Questions
Is the salary disclosed for the Service Administrator position at titanmachinery?
The salary for this Service Administrator role at titanmachinery is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Administrator position at titanmachinery located?
This Service Administrator role at titanmachinery is based in Rogers, MN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Administrator role at titanmachinery full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Service Administrator role in the Dealership-Administrative/Clerical department at titanmachinery.
Which team or department does the Service Administrator at titanmachinery belong to?
This Service Administrator position is part of the Dealership-Administrative/Clerical department at titanmachinery. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Administrator position at titanmachinery?
Click the "Apply Now" button on this page. You will be redirected to titanmachinery's official application portal hosted on icims where you can submit your application directly.
When was the Service Administrator job at titanmachinery posted?
This Service Administrator position at titanmachinery was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Service Administrator
titanmachinery
You'll be redirected to titanmachinery's official application page on icims.