SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service
About this role
Job Summary
The Sr. IaaS Administrator plays a crucial role in enhancing operational efficiency and customer satisfaction by delivering advanced technical support and troubleshooting for Azure-based infrastructure. This role focuses on root cause analysis and proactive solutions, ensuring a robust security posture while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Provide Advanced Technical Support For Complex Incidents By Utilizing Azure Iaas And Terraform, Performing Root Cause Analysis, And Implementing Solutions To Resolve Technical And Security Issues Efficiently.
2. Collaborate With Cross-Functional Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
3. Contribute To Knowledge Base Updates And Management, Facilitating The Onboarding Of Newcomers And Coaching Analysts To Enhance Team Capabilities And Service Quality.
4. Adhere To Quality Standards And Regulatory Requirements While Delivering Support, Ensuring Compliance With Company Policies.
5. Drive Customer Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Preventing Case Reopens, Thereby Mitigating Security Threats Effectively.
2. Collaborate With Cross-Functional Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
3. Contribute To Knowledge Base Updates And Management, Facilitating The Onboarding Of Newcomers And Coaching Analysts To Enhance Team Capabilities And Service Quality.
4. Adhere To Quality Standards And Regulatory Requirements While Delivering Support, Ensuring Compliance With Company Policies.
5. Drive Customer Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Preventing Case Reopens, Thereby Mitigating Security Threats Effectively.
Skill Requirements
1. Proficiency In Iaas On Azure And Infrastructure As Code (Iac) Using Terraform.
2. Solid Understanding Of Azure Kubernetes And Windows Azure Paas/Iaas.
3. Strong Analytical And Troubleshooting Skills In A Support Environment.
4. Excellent Communication And Collaboration Skills To Work Effectively In A Team-Oriented Setting.
5. Familiarity With Regulatory Compliance And Quality Standards In Technical Support.
2. Solid Understanding Of Azure Kubernetes And Windows Azure Paas/Iaas.
3. Strong Analytical And Troubleshooting Skills In A Support Environment.
4. Excellent Communication And Collaboration Skills To Work Effectively In A Team-Oriented Setting.
5. Familiarity With Regulatory Compliance And Quality Standards In Technical Support.
Other Requirements
1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Hashicorp Certified: Terraform Associate
Frequently Asked Questions
Is the salary disclosed for the SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service position at HCLTech?
The salary for this SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service position at HCLTech located?
This SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service role at HCLTech is based in Bengaluru, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service job at HCLTech posted?
This SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service position at HCLTech was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - Microsoft Azure - IaaS, Azure Kubernetes Service
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.