SeniorAdministrator - Jenkins,Windows PowerShell
About this role
Job Summary
The Sr Administrator for Tools & Automation plays a critical role in delivering advanced technical support and ensuring the effective operation of automation tools. This position is essential for troubleshooting complex incidents, performing root cause analysis, and implementing strategic solutions that enhance customer satisfaction and operational efficiency.
Key Responsibilities
1. Provide Technical Support And Troubleshooting By Utilizing Jenkins And Powershell To Automate Processes, Ensuring Adherence To Quality Standards And Company Policies.
2. Conduct Root Cause Analysis For Complex Incidents Escalated By Analysts, Implementing Effective Solutions To Resolve Technical And Security Issues Efficiently.
3. Manage And Update The Knowledge Base By Documenting Solutions And Processes, Contributing To The Training And Coaching Of Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Potential Security Threats.
2. Conduct Root Cause Analysis For Complex Incidents Escalated By Analysts, Implementing Effective Solutions To Resolve Technical And Security Issues Efficiently.
3. Manage And Update The Knowledge Base By Documenting Solutions And Processes, Contributing To The Training And Coaching Of Analysts To Enhance Team Capabilities.
4. Resolve Complex Tickets Within Agreed Slas By Collaborating With Cross-Functional Support Teams, Ensuring Seamless Operations And Maintaining A Strong Security Posture.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Potential Security Threats.
Skill Requirements
1. Advanced Proficiency In Jenkins For Continuous Integration And Automation.
2. Strong Expertise In Powershell Scripting For Task Automation And System Management.
3. Solid Understanding Of Python And Ansible For Process Automation And Configuration Management.
4. Familiarity With Incident Management Processes And Root Cause Analysis Techniques.
2. Strong Expertise In Powershell Scripting For Task Automation And System Management.
3. Solid Understanding Of Python And Ansible For Process Automation And Configuration Management.
4. Familiarity With Incident Management Processes And Root Cause Analysis Techniques.
Other Requirements
1. Optional But Valuable Certifications:
2. Jenkins Certified Engineer
3. Microsoft Certified: Powershell Fundamentals
4. Red Hat Certified Specialist In Ansible Automatio
2. Jenkins Certified Engineer
3. Microsoft Certified: Powershell Fundamentals
4. Red Hat Certified Specialist In Ansible Automatio
Frequently Asked Questions
Is the salary disclosed for the SeniorAdministrator - Jenkins,Windows PowerShell position at HCLTech?
The salary for this SeniorAdministrator - Jenkins,Windows PowerShell role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - Jenkins,Windows PowerShell position at HCLTech located?
This SeniorAdministrator - Jenkins,Windows PowerShell role at HCLTech is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - Jenkins,Windows PowerShell position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - Jenkins,Windows PowerShell job at HCLTech posted?
This SeniorAdministrator - Jenkins,Windows PowerShell position at HCLTech was posted on Sep 12, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - Jenkins,Windows PowerShell
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.