SeniorAdministrator - IT Operations Management, RESTful API, Angular

HCLTech
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📍 Gautam Buddha Nagar, India

About this role

Job Summary

We are seeking a Senior ServiceNow Developer with 5+ years of hands‑on experience on the ServiceNow platform, including end‑to‑end implementation experience of Workplace Service Delivery. The ideal candidate will have strong expertise in ServiceNow scripting, platform development, integrations, Employee Service Center (ESC), and upgrade management, with a focus on delivering scalable and user‑friendly workplace solutions.

Key Responsibilities

Lead and contribute to end‑to‑end implementations from requirement analysis to deployment and post‑go‑live support. Configure and enhance workplace services including reservation management (rooms, desks, parking, assets) and catering requests. Design and develop using ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions). Build and maintain Service Catalog items, workflows, and Flow Designer solutions. Configure and customize Employee Service Center (ESC), including taxonomies, topics, and request categorization. Develop and support Service Portal components and widgets to improve employee experience. Design and implement integrations using REST/SOAP APIs, IntegrationHub, and MID Server. Perform ServiceNow upgrades, including impact analysis, regression testing, and resolution of skipped records. Ensure platform stability, performance, security, and adherence to ServiceNow best practices. Collaborate with stakeholders and provide technical guidance to team members.

Skill Requirements

5+ years of hands‑on ServiceNow development experience Mandatory: ServiceNow Certified System Administrator (CSA) Strong expertise in ServiceNow scripting (JavaScript, Glide APIs) Experience with workplace solutions such as reservations and catering workflows Hands‑on experience with Employee Service Center (ESC) and taxonomy configuration Solid experience with ServiceNow integrations Experience handling ServiceNow upgrades and platform support Strong understanding of ITSM, CMDB, and Service Catalog

Other Requirements

Mandatory: ServiceNow Certified System Administrator (CSA)

Frequently Asked Questions

Is the salary disclosed for the SeniorAdministrator - IT Operations Management, RESTful API, Angular position at HCLTech?
The salary for this SeniorAdministrator - IT Operations Management, RESTful API, Angular role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - IT Operations Management, RESTful API, Angular position at HCLTech located?
This SeniorAdministrator - IT Operations Management, RESTful API, Angular role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - IT Operations Management, RESTful API, Angular position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - IT Operations Management, RESTful API, Angular job at HCLTech posted?
This SeniorAdministrator - IT Operations Management, RESTful API, Angular position at HCLTech was posted on Aug 25, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - IT Operations Management, RESTful API, Angular
HCLTech
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