SeniorAdministrator - CitrixVirtualDesktopsEssentials

HCLTech
Apply Now ↗
📍 Chennai, India

About this role

Job Summary

  • Proficient in managing Citrix XenApp and XenDesktop 6.x & 7.x solutions.
  • Good Understanding of Citrix Provisioning Services PVS.
  • How to install and upgrade PVS Servers, what is PVS boot process, and what services are required for PVS boot.
  • Citrix Provisioning: How to update a vDisk – Versioning Method.
  • Good working knowledge of Active Directory, DNS, DHCP and WINS
  • Must have an extensive working experience with Citrix Provisioning Services 6.x & 7.x (PVS or MCS) in a VDI environment.
  • Working experience with VDI solutions in multi-domain Active directory forest environment.
  • Configuring and Managing Citrix Storefronts.
  • Assigning & allocation of VDI to end users as per requirement
  • Should be well verse with troubleshooting
  • Working with Hyper V - Windows Patch Management in VDI environment.  
  • Managing NetScaler products(Basic knowledge of Citrix Netscaler)
  • Citrix Product upgradation and Migration tasks including hotfix management.  
  • MS Patches deployment using WSUS or BigFix or SCCM.
  • Problem and Change Management (Service Now) and SLAs
  • Must have experience in creating and maintaining SOPs to run offshore operations.
  • Person should be working as an Individual Contributor helping the team to setup Citrix Environment with Best Practices.

Key Responsibilities

  • Experience in handling Escalated issues including coordination with multiple teams and vendor.
  • (1.) To adhere to quality standards, regulatory requirements and company policies
  • (2.) To provide support for on call escalations and doing incident & problem management
  • (3.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
  • (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Skill Requirements

 

  • 8+ Years of experience in Citrix Administration with both XenApp and XenDesktop with multiple sites and farms.
  • Bachelor’s degree in Computer Science or Information Technology or a related discipline
  • Open with 24/7 shift and good communication skills.
  • Coming from a Strong Troubleshooting background.



Other Requirements

null

Frequently Asked Questions

Is the salary disclosed for the SeniorAdministrator - CitrixVirtualDesktopsEssentials position at HCLTech?
The salary for this SeniorAdministrator - CitrixVirtualDesktopsEssentials role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - CitrixVirtualDesktopsEssentials position at HCLTech located?
This SeniorAdministrator - CitrixVirtualDesktopsEssentials role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - CitrixVirtualDesktopsEssentials position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - CitrixVirtualDesktopsEssentials job at HCLTech posted?
This SeniorAdministrator - CitrixVirtualDesktopsEssentials position at HCLTech was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - CitrixVirtualDesktopsEssentials
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.