SeniorAdministrator - Azure DevOps, Terraform
About this role
Job Summary
The Sr. Administrator in Support & Operations plays a crucial role in delivering advanced technical support and operational excellence in IaC and Terraform environments. This position is vital for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions, ultimately ensuring customer satisfaction and adherence to quality standards.
Key Responsibilities
1. Provide Advanced Technical Support By Utilizing Terraform And Azure Iaas/Paas To Troubleshoot Complex Incidents, Ensuring Timely Resolution And Adherence To Service Level Agreements.
2. Conduct Thorough Root Cause Analysis For Escalated Incidents, Implementing Robust Solutions To Address Technical And Security Issues Within Azure Kubernetes Environments.
3. Facilitate Knowledge Management By Updating And Maintaining The Knowledge Base, Contributing To Continuous Improvement Processes, And Providing Training And Coaching To Junior Analysts.
4. Resolve Complex Support Tickets By Collaborating With Cross-Functional Teams, Ensuring Seamless Operations And Reinforcing The Organization'S Security Posture.
5. Enhance Customer Experience And Satisfaction Through Effective First Call Resolution Strategies, Minimizing Rejected Resolutions And Re-Opened Cases While Proactively Mitigating Potential Security Threats.
2. Conduct Thorough Root Cause Analysis For Escalated Incidents, Implementing Robust Solutions To Address Technical And Security Issues Within Azure Kubernetes Environments.
3. Facilitate Knowledge Management By Updating And Maintaining The Knowledge Base, Contributing To Continuous Improvement Processes, And Providing Training And Coaching To Junior Analysts.
4. Resolve Complex Support Tickets By Collaborating With Cross-Functional Teams, Ensuring Seamless Operations And Reinforcing The Organization'S Security Posture.
5. Enhance Customer Experience And Satisfaction Through Effective First Call Resolution Strategies, Minimizing Rejected Resolutions And Re-Opened Cases While Proactively Mitigating Potential Security Threats.
Skill Requirements
1. Proficiency In Infrastructure As Code (Iac) Using Terraform.
2. Strong Knowledge Of Azure Iaas And Paas Services.
3. Experience With Azure Kubernetes Service (Aks) For Container Orchestration.
4. Familiarity With Incident Management Processes And Root Cause Analysis Methodologies.
5. Excellent Problem-Solving Skills And Ability To Work Collaboratively In A Team Environment.
2. Strong Knowledge Of Azure Iaas And Paas Services.
3. Experience With Azure Kubernetes Service (Aks) For Container Orchestration.
4. Familiarity With Incident Management Processes And Root Cause Analysis Methodologies.
5. Excellent Problem-Solving Skills And Ability To Work Collaboratively In A Team Environment.
Other Requirements
1. Optional But Valuable Certifications: Microsoft Certified: Azure Administrator Associate, Hashicorp Certified: Terraform Associate
Frequently Asked Questions
Is the salary disclosed for the SeniorAdministrator - Azure DevOps, Terraform position at HCLTech?
The salary for this SeniorAdministrator - Azure DevOps, Terraform role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SeniorAdministrator - Azure DevOps, Terraform position at HCLTech located?
This SeniorAdministrator - Azure DevOps, Terraform role at HCLTech is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the SeniorAdministrator - Azure DevOps, Terraform position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the SeniorAdministrator - Azure DevOps, Terraform job at HCLTech posted?
This SeniorAdministrator - Azure DevOps, Terraform position at HCLTech was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
SeniorAdministrator - Azure DevOps, Terraform
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.