Senior UX Designer, Incentives

Job Description Summary

‎ 

‎ 

How will you make an impact & Requirements

‎ 

The Senior UX Designer for Castlight’s Incentives and Wellbeing Experience will be a foundational member of a growing, fast-paced team of designers and researchers who are reenvisioning the Castlight platform from the ground up. You will take ownership of a critical aspect of the platform: the way members interact with their incentives and rewards, and the way rewards programs are designed by Benefit Leaders through our configuration tools. You will be responsible for conducting user research, working with the product team to understand and shape vision and strategy, and using our design system to bring the experiences to life in a delightful, usable, and innovative way on both mobile and desktop platforms. 

What You’ll Do

• Take ownership of a critical and complex aspect of the Castlight platform that is being reimagined. Be the voice of the user and work to envision cutting-edge, sophisticated rewards and shopping experiences for end users.
• Reimagine a complex workflow for Benefit Leaders as they configure and manage their benefit programs in Castlight’s admin tools.  
• Work across the design process at many levels: from the “30,000 ft” view to the interaction details that makes an experience feel sophisticated. 
• Plan and launch user research studies to help validate your concepts. Manage deadlines to fit a continuous cycle of research and iteration into the design process. 
• Work closely with the design team to ensure consistency of design patterns, voice and tone across the application. Integrate our new design system and help to push it forward by inventing new patterns and interactions.
• Work closely with the product and engineering teams to help implement your design work, making reasonable tradeoff decisions and building and maintaining strong relationships cross functionally. 
• Stay on top of UX trends and technological advancements, ensuring that the company’s design practices are at the forefront of the industry and continuously evolving. Bring new processes, ideas, and ways of working back to the UX team and our product and engineering partners. 

Education/Experience: 

• Bachelor’s degree in Design, or related field; Master’s degree is a plus.
• 5+ years of experience in product UX design, with a proven track record of creating successful and user-friendly products.
• Expertise in UX/UI design tools such as Figma and experience using AI Design tools like Claude Code/Design. 
• Preference for candidates with experience designing in ecommerce, rewards programs, and consumer-facing product problem spaces. 
• Familiarity with agile methodologies and experience working in agile product development teams.
• Strong understanding of design systems, user flows, and interaction design principles.
• Experience conducting user research and usability testing, with the ability to synthesize insights into actionable design improvements.
• Proficiency in creating wireframes, prototypes, and high-fidelity mockups. Demonstrated ability to design across mobile and desktop platforms. 
• Excellent problem-solving skills and ability to design for complex user interactions and workflows.

‎ 

Compensation Range:

to

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.