Senior User Researcher
cityofnewyork
Senior User Researcher
scottlogic· UX
About this role
Senior User Researcher
About the role
Scott Logic is looking for a Senior User Researcher to help shape and improve public services through evidence-led design and delivery.
You will work as part of multidisciplinary teams alongside service designers, business analysts, product managers, delivery managers, engineers and architects to understand user needs, identify opportunities for improvement and ensure services are designed around the people who use them.
This is a senior delivery role. We are looking for someone who can confidently plan and lead research activities, engage with stakeholders at all levels, and help teams make better decisions through insight and evidence.
The role sits within Scott Logic's Product and User-Centred Design capability, which supports complex public sector programmes across the UK.
An opportunity to shape nationally important public services
One of the first opportunities likely to be available to the successful candidate is a major transformation programme supporting fisheries and marine licensing services in Scotland.
Working alongside a multidisciplinary team of product, business analysis, design, architecture and engineering specialists, you would help build an understanding of the needs of vessel owners, fishing communities, marine staff, operational teams and policy colleagues. Research would help inform decisions about future service design, operational processes and digital capabilities.
The work will involve engaging with a wide range of users and stakeholders, understanding complex service landscapes and helping ensure future decisions are grounded in real user needs rather than assumptions.
As with many public sector programmes, the challenge is not simply about technology. It is about understanding people, services, policies and operational realities, then turning those insights into practical improvements.
Frequently Asked Questions
Is the salary disclosed for the Senior User Researcher position at scottlogic?
The salary for this Senior User Researcher role at scottlogic is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior User Researcher position at scottlogic located?
This Senior User Researcher role at scottlogic is based in Edinburgh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior User Researcher role at scottlogic full-time or part-time?
This is listed as a Full Time position. It is posted as a Senior User Researcher role in the UX department at scottlogic.
Which team or department does the Senior User Researcher at scottlogic belong to?
This Senior User Researcher position is part of the UX department at scottlogic. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior User Researcher position at scottlogic?
Click the "Apply Now" button on this page. You will be redirected to scottlogic's official application portal hosted on lever where you can submit your application directly.
When was the Senior User Researcher job at scottlogic posted?
This Senior User Researcher position at scottlogic was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior User Researcher
scottlogic
You'll be redirected to scottlogic's official application page on Lever.