Senior Teleoperations Lead

tsmg· Robotics Data Collection
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📍 Cincinnati, OHContract Full time

About this role

About the Role

We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.

In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

This position offers the opportunity to play a key role in scaling next-generation robotics deployments while helping shape operational processes, performance standards, and workforce development across multiple locations and projects.

Responsibilities

  • Supervise teleoperation teams across multiple shifts
  • Coordinate robot operations and deployment schedules
  • Monitor operational KPIs and productivity
  • Ensure compliance with safety and quality standards
  • Escalate technical issues and coordinate resolution
  • Train and mentor new teleoperators
  • Support customer-facing robotics deployments
  • Produce operational reports and performance summaries

Requirements

  • Previous experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments
  • Experience leading operational teams
  • Strong troubleshooting and decision-making skills
  • Excellent communication and reporting abilities

Frequently Asked Questions

Is the salary disclosed for the Senior Teleoperations Lead position at tsmg?
The salary for this Senior Teleoperations Lead role at tsmg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Teleoperations Lead position at tsmg located?
This Senior Teleoperations Lead role at tsmg is based in Cincinnati, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Teleoperations Lead role at tsmg full-time or part-time?
This is listed as a Contract Full time position. It is posted as a Senior Teleoperations Lead role in the Robotics Data Collection department at tsmg.
Which team or department does the Senior Teleoperations Lead at tsmg belong to?
This Senior Teleoperations Lead position is part of the Robotics Data Collection department at tsmg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Teleoperations Lead position at tsmg?
Click the "Apply Now" button on this page. You will be redirected to tsmg's official application portal hosted on lever where you can submit your application directly.
When was the Senior Teleoperations Lead job at tsmg posted?
This Senior Teleoperations Lead position at tsmg was posted on Jul 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Teleoperations Lead
tsmg
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