Senior Technical Support Officer

Description

Markon is seeking a Senior Technical Support Officer to support an Intelligence Community client in Chantilly, Virginia. This position will provide technical support to sensitive projects through the planning, development, and delivery of technical interviews, hands-on assessments, and training programs. Working within a multidisciplinary team, the Senior Technical Support Officer will combine technical expertise, instructional capability, and project leadership to evaluate and develop personnel while supporting complex mission requirements.

 

NOTE: This position requires up to 30% travel to CONUS and/or OCONUS locations, sometimes with short notice.

Responsibilities

• Plan, develop, and deliver technical interviews and hands-on assessments in support of sensitive projects and mission requirements.
• Develop and implement technical and tradecraft training programs.
• Lead technical training activities as a hands-on instructor, providing practical instruction to students and mission personnel.
• Evaluate and document student performance during technical assessments and training activities.
• Apply broad technical and tradecraft expertise to support complex mission requirements.
• Collaborate within a multidisciplinary team and coordinate effectively across diverse technical and operational skill sets.
• Provide subject matter expertise and technical guidance to customers, project teams, and other stakeholders.
• Apply extensive knowledge of relevant concepts, practices, and procedures to technical training and assessment activities.
• Support the management and execution of large or complex projects involving multiple customer relationships.
• Maintain effective communication and coordination with stakeholders across government and industry environments.

Qualifications

Required:

• An active TS/SCI with FSP (preferrably from this client) clearance is required to be considered.
• Bachelor’s degree from an accredited college or university.
  • Preferrably a Bachelor's in STEM.
• Minimum of 7 years of relevant professional experience.
• Consultant-level experience supported by a broad range of government and/or private-sector experience.
• Demonstrated ability to manage large projects and multiple client relationships.
• Extensive knowledge of concepts, practices, and procedures relevant to the position's technical subject matter.
• Experience developing and implementing technical and tradecraft training programs.
• Experience leading and delivering technical training as a hands-on instructor.
• Experience evaluating and documenting student performance.
• Strong communication and collaboration skills with the ability to operate effectively within multidisciplinary teams.
• Willingness and ability to travel up to 30% CONUS and/or OCONUS.

Desired:

• Experience with mobile platform development, including iOS and Android.
• Direct operational experience.

Salary Range

USD $140,000.00 - USD $170,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

 

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

 

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

 

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.

 

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

 

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays