Senior Technical Specialist

HCLTech
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📍 Others, Mexico

About this role

Job Summary

Responsibilities

  • Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.
  • Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.
  • Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.
  • Deliver corrective fixes (DEV→NPRD→PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

 

Technical skills

  • SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.
  • GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.
  • BigQuery — SQL over the payload registry for request/response forensics and fault attribution.
  • Python — exception reading and debugging of FastAPI microservices; stack-trace triage.
  • Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

 

Platform & tooling

  • Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.
  • Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.
  • Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).
  • Docker/containers and Artifact Registry; GitHub & GitHub Actions CI/CD, workflow_dispatch, branch↔environment model.
  • Alembic schema migrations; Secret Manager, IAM and per-country/marketplace service accounts.
  • REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling; Postman or equivalent.
  • Resilience patterns: idempotency, deduplication, checksum change detection; MuleSoft interaction awareness (5xx/timeouts).
  • Cloud Load Balancing & IAP basics; Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

 

GCP certification mandatory.

Key Responsibilities

Responsibilities

  • Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.
  • Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.
  • Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.
  • Deliver corrective fixes (DEV→NPRD→PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

 

Technical skills

  • SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.
  • GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.
  • BigQuery — SQL over the payload registry for request/response forensics and fault attribution.
  • Python — exception reading and debugging of FastAPI microservices; stack-trace triage.
  • Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

 

Platform & tooling

  • Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.
  • Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.
  • Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).
  • Docker/containers and Artifact Registry; GitHub & GitHub Actions CI/CD, workflow_dispatch, branch↔environment model.
  • Alembic schema migrations; Secret Manager, IAM and per-country/marketplace service accounts.
  • REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling; Postman or equivalent.
  • Resilience patterns: idempotency, deduplication, checksum change detection; MuleSoft interaction awareness (5xx/timeouts).
  • Cloud Load Balancing & IAP basics; Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

 

GCP certification mandatory.

Skill Requirements

Responsibilities

  • Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.
  • Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.
  • Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.
  • Deliver corrective fixes (DEV→NPRD→PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs.

 

Technical skills

  • SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.
  • GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.
  • BigQuery — SQL over the payload registry for request/response forensics and fault attribution.
  • Python — exception reading and debugging of FastAPI microservices; stack-trace triage.
  • Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

 

Platform & tooling

  • Cloud Run and Cloud Run Jobs — service config, revisions, concurrency and min-instance tuning, rollout/rollback.
  • Pub/Sub — subscriptions, dead-letter/redelivery, message retention, backlog triage.
  • Cloud Monitoring — dashboards, alerting policies, uptime/latency signals (Datadog exposure a plus).
  • Docker/containers and Artifact Registry; GitHub & GitHub Actions CI/CD, workflow_dispatch, branch↔environment model.
  • Alembic schema migrations; Secret Manager, IAM and per-country/marketplace service accounts.
  • REST/JSON API troubleshooting (VTEX, BEES) — auth/tokens, status codes, retries/backoff, throttling; Postman or equivalent.
  • Resilience patterns: idempotency, deduplication, checksum change detection; MuleSoft interaction awareness (5xx/timeouts).
  • Cloud Load Balancing & IAP basics; Firestore/Cloud Storage for supporting functions. Kubernetes/GKE familiarity a plus given the 2026 migration.

 

GCP certification mandatory.

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Senior Technical Specialist position at HCLTech?
The salary for this Senior Technical Specialist role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Technical Specialist position at HCLTech located?
This Senior Technical Specialist role at HCLTech is based in Others, Mexico. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Technical Specialist position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Technical Specialist job at HCLTech posted?
This Senior Technical Specialist position at HCLTech was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Technical Specialist
HCLTech
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