Senior Technical Specialist

HCLTech
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📍 Noida, India

About this role

Job Summary

Role: SAP S/4HANA Materials Management Senior Product Specialist

 
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Section Title: Job Summary

Job Summary

Job Description: SAP P2P SME (Procure-to-Pay)

Role Title

SAP P2P SME

Experience Level

  • E4: 12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management.

Key KPIs

  • SLA adherence (>98%)
  • Incident resolution efficiency
  • Reduction in recurring issues
  • Backlog management
  • CSAT/ACSAT scores (>9 target)
  • Automation/CSI contributions

Typical Role Variants

  • SAP MM SME
  • SAP P2P Functional Lead
  • SAP Procurement Solution Architect

Differentiators for Large Global AMS Accounts (like Husqvarna)

  • Multi-country procurement processes
  • Strong governance & audit compliance focus
  • Integration with Ariba / supplier collaboration platforms
  • Emphasis on automation and digital procurement

Key Responsibilities

Key Responsibilities

Key Responsibilities

1. AMS Support & Service Delivery

  • Provide L2/L3 support for SAP MM/P2P processes
  • Manage incidents, service requests, and problem tickets with SLA adherence
  • Perform root cause analysis (RCA) and implement permanent fixes
  • Follow ITIL-based AMS processes

2. End-to-End P2P Process Ownership

Responsible for:

  • Vendor Master Data Management
  • Purchase Requisition & Purchase Order Processing
  • Source determination & pricing
  • Goods Receipt (GR) / Inventory Management
  • Invoice Verification & 3-way matching
  • Payment integration with FI

3. Change & Enhancement Management

  • New project discussions, analysis, roadmap discussions, solution and planning.
  • Manage Change Requests (CRs) end-to-end
  • Gather requirements and prepare Functional Specifications (FS)
  • Coordinate with ABAP, Basis, and integration teams
  • Support testing phases (UT, SIT, UAT) and defect resolution

4. Stakeholder Management

  • Act as a bridge between business (Procurement, Finance, Supply Chain) and IT
  • Participate in governance meetings, CABs, and service reviews
  • Provide proactive recommendations for process improvement

5. Cross-Module Integration

  • Strong collaboration with:
    • FI (Accounts Payable, Payments)
    • WM/EWM (Warehouse management)
    • Ariba/SRM (if applicable)
  • Ensure seamless upstream and downstream integration

6. Continuous Service Improvement (CSI)

  • Identify automation opportunities:
    • Invoice automation
    • PR/PO validation bots
  • Drive process standardization and simplification
  • Contribute to automation/AI initiatives and reusable assets

7. Documentation & Compliance

  • Maintain SOPs, KT documents, and process documentation
  • Ensure audit compliance (SOX, internal audits, IMEI/PMEI)
  • Support quality and governance initiatives

Skill Requirements

Skill Requirements

Required Skills

Functional Expertise

  • Strong experience in SAP MM/P2P (5–12+ years)
  • Expertise in:
    • Purchasing (PR, RFQ, PO cycles)
    • Inventory Management (GR/IR)
    • Invoice Verification (LIV)
    • Account determination
    • Release strategy (workflow approvals)
  • Experience in S/4HANA (mandatory for E3, preferred for E2)

Technical Knowledge

  • Ability to create Functional Specifications (FS)
  • Understanding of:
    • IDocs / EDI / API integrations
  • Basic ABAP debugging knowledge (preferred)

Domain Knowledge

  • Manufacturing / Retail / Supply Chain industry exposure
  • Understanding of procurement lifecycle and supplier management

Other Requirements

Must Have Skills

  • Click Enter to show the proficiency description of SAP S/4HANA Materials ManagementSAP S/4HANA Materials Management

Frequently Asked Questions

Is the salary disclosed for the Senior Technical Specialist position at HCLTech?
The salary for this Senior Technical Specialist role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Technical Specialist position at HCLTech located?
This Senior Technical Specialist role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Technical Specialist position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Technical Specialist job at HCLTech posted?
This Senior Technical Specialist position at HCLTech was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Technical Specialist
HCLTech
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