Senior Support Lead - IT Operations
About this role
Job Summary
Should have 5-10 yrs of experience with Application Production Support of MainFrame systems
Key Responsibilities
- Operational Leadership & Reliability Strategy
- Incident & Problem Management Leadership
- Observability, Monitoring & Reliability Engineering
- Automation & Continuous Improvement
- Mainframe & Enterprise Platform Support
- z/OS Platform Support
- CICS Transaction Processing
- JCL and REXX Expertise
- Batch Processing Governance
- OPC Scheduling Operations
- Endevor Release Governance
- Release & Operational Readiness Governance
- Stakeholder & Cross Functional Leadership
- Knowledge Management & Mentorship
Skill Requirements
- Splunk
- Remedy
- Jira
- Bitbucket
- Endevor
- SDSF
- File-AID
- Abend-Aid
- IDCAMS
- DFSORT / SyncSort
Other Requirements
1. Itil Foundation Certification Is Preferred But Not Mandatory.
2. Certifications Related To Product Support And Customer Service Management Are Optional But Valuable.
2. Certifications Related To Product Support And Customer Service Management Are Optional But Valuable.
Frequently Asked Questions
Is the salary disclosed for the Senior Support Lead - IT Operations position at HCLTech?
The salary for this Senior Support Lead - IT Operations role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Support Lead - IT Operations position at HCLTech located?
This Senior Support Lead - IT Operations role at HCLTech is based in Lisboa, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Support Lead - IT Operations position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Support Lead - IT Operations job at HCLTech posted?
This Senior Support Lead - IT Operations position at HCLTech was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Support Lead - IT Operations
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.