Senior Support Engineer

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📍 Navi Mumbai, India

About this role

Job Summary

1.       Service Desk Experience  Should have international exposure.2.       Should have worked in Voice process with excellent communication skills3.       Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. 

Key Responsibilities

1.       Service Desk Experience  Should have international exposure.2.       Should have worked in Voice process with excellent communication skills3.       Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. 

Skill Requirements

1.       Service Desk Experience  Should have international exposure.2.       Should have worked in Voice process with excellent communication skills3.       Ready for 24X7 support (night shift). Please add following pointers in continuation to the below Job description for GSD:Candidate should have good experience of active directory, antivirus, Office365, outlook and account management tools.Should have good troubleshooting skills for Windows 7, 8 and 10 OS and PC hardware / peripherals (including printers, docking stations).Should be flexible for rotational and night shifts.Should have good command over ServiceNow or relevant ticketing system.Should have good knowledge of RSA tokens, VPN and Citrix remote environments. 

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Senior Support Engineer position at HCLTech?
The salary for this Senior Support Engineer role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Support Engineer position at HCLTech located?
This Senior Support Engineer role at HCLTech is based in Navi Mumbai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Support Engineer position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Support Engineer job at HCLTech posted?
This Senior Support Engineer position at HCLTech was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Support Engineer
HCLTech
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