Senior Support Analyst, FIX connectivity, Information Technology
citicclsa· 1188 CLSA Technology & Services LLP
About this role
Key Areas of Responsibilities
- Support Analyst will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges.
- The duties include daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
- The duties also include FIX testing & certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.
- The person should be able to understand & work with infra teams to setup connectivity between external parties and with the firm and able to maintain FIX network relationship.
- Support analyst will be working closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London and Sydney.
Requirements
- 6 – 8 years experience with 3 minimum of 3 - 5 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding
- Proven experience in Cameron FIX or Appia or other FIX engines
- Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment
- Excellent knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment
- 3-5 years of experience in a Broker / Dealer environment
- Good knowledge of exchange rules of Asian markets (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID)
- Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like China Connect, Korea, Taiwan and India
- Good understanding of Order Management Systems like Fidessa, Flextrade etc
- Good understanding of Front end systems like Bloomberg, ITG etc
- Good exposure in FIX testing tools like VeriFIX
- Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc
- Good exposure in change & incident management tools like SNOW
- Must be self-starter and be able to work independently
- Willing to undertake other Trade Support functions
- Ready to work in Trading floor (high pressure environment)
- Excellent communications skills and the ability to interact with Vendors and Traders
- FIX development skills (not mandatory but good to have)
- Rollout FIX projects individually
- Knowledge of SRE will be added advantage
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Frequently Asked Questions
Is the salary disclosed for the Senior Support Analyst, FIX connectivity, Information Technology position at citicclsa?
The salary for this Senior Support Analyst, FIX connectivity, Information Technology role at citicclsa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Support Analyst, FIX connectivity, Information Technology position at citicclsa located?
This Senior Support Analyst, FIX connectivity, Information Technology role at citicclsa is based in Pune. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Support Analyst, FIX connectivity, Information Technology role at citicclsa full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Support Analyst, FIX connectivity, Information Technology role in the 1188 CLSA Technology & Services LLP department at citicclsa.
Which team or department does the Senior Support Analyst, FIX connectivity, Information Technology at citicclsa belong to?
This Senior Support Analyst, FIX connectivity, Information Technology position is part of the 1188 CLSA Technology & Services LLP department at citicclsa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Support Analyst, FIX connectivity, Information Technology position at citicclsa?
Click the "Apply Now" button on this page. You will be redirected to citicclsa's official application portal hosted on workday where you can submit your application directly.
When was the Senior Support Analyst, FIX connectivity, Information Technology job at citicclsa posted?
This Senior Support Analyst, FIX connectivity, Information Technology position at citicclsa was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Support Analyst, FIX connectivity, Information Technology
citicclsa
You'll be redirected to citicclsa's official application page on Workday.