Senior Supervisor, Data Center Critical Facilities

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Senior Supervisor, Data Center Critical Facilities is responsible for overseeing day‑to‑day critical facilities operations within the data center, ensuring uptime, safety, and compliance with Equinix standards. This role leads front‑line teams, supports operational excellence, and partners closely with Engineering, Security, and Operations stakeholders to deliver a highly reliable customer environment.

Responsibilities

• Lead and supervise Critical Facilities Technicians and Operators, ensuring 24x7 operational coverage and adherence to operational procedures

• Oversee daily operations of electrical, mechanical, HVAC, power, cooling, and life‑safety systems to maintain data center uptime

• Ensure compliance with Equinix safety standards, regulatory requirements, and operational policies

• Act as an escalation point for incidents, alarms, and abnormal conditions, drive root cause analysis and corrective actions

• Support preventive and corrective maintenance activities, including vendor coordination and change management

• Partner with Engineering, Construction, Security, and Customer Operations teams to support site initiatives and customer requirements

• Maintain accurate documentation, logs, and reports related to incidents, maintenance, and operational performance

• Coach, mentor, and develop team members, support performance management and training initiatives

• Participate in audits, inspections, and continuous improvement efforts to enhance operational resilience

Qualifications

• 5+ years of experience in critical facilities, data center operations, or mission‑critical environments

• 2+ years of people leadership or supervisory experience in an operations or facilities setting

• Strong working knowledge of electrical and mechanical systems (UPS, generators, switchgear, chillers, HVAC)

• Experience responding to incidents and managing escalations in high‑availability environments

• Ability to work onsite, including nights, weekends, or on‑call rotations as required

• Strong communication, leadership, and cross‑functional collaboration skills

Preferred Qualifications

• Prior experience in large‑scale data centers or colocation environments

• Familiarity with change management, CMMS tools, and operational reporting

• Relevant certifications (e.g., electrical, mechanical, facilities, or safety certifications)

• Experience supporting audits and regulatory compliance activities

Why Join Equinix

Equinix is the world’s digital infrastructure company, operating data centers across the globe. This role offers the opportunity to lead critical operations in a highly visible environment while contributing to the reliability and success of our global platform.

The targeted pay range for this position in the following location is / locations are:

United States - DA11 Dallas : 103,000 - 155,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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This posting is a new position within our organization.