Senior Specialist, Product Marketing

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

We are looking for an enthusiastic and resilient Specialist, Product Marketing for Teleport Next Day (TNX), our B2C cross-border delivery product in Thailand,  to join our team of 3-4.

While the title is "Product Marketing," this isn't a typical SaaS or app marketing role.
It's the strategic engine for the entire Thai B2C cross-border delivery segment. We are looking for an enthusiastic and resilient marketing leader to drive the entire end-to-end conversion funnel for Teleport Next Day (TNX) in Thailand.

Your mission is to be the in-market marketing expert and strategist, accountable for:

• Acquisition: Driving sign-ups from Ideal Customer Profile (ICP) Thailand-based SMEs.
• Retention: Creating loyalty and stickiness to ensure sustained usage.
• Upsell: Encouraging customers to utilize our services across all available lanes.

You will be the vital link between our Commercial/Sales team and the wider Marketing functions, ensuring Teleport Next Day dominates the Thai cross-border logistics landscape.

A DAY IN A LIFE
As a start-up, you can expect your days to be varied. Multitasking is normal, and your skills will often be leveraged to support business priorities. However, the core of your role will involve:

• Market Strategy & Ownership: Act as the dedicated in-market marketing lead for TNX Thailand, setting the strategic direction for all B2B marketing activities targeting Bangkok-based SMEs.
• Conversion Funnel Leadership: Design, execute, and own the end-to-end conversion playbooks (Acquisition, Retention, and Upsell) to maximize lifetime value of the customer base.
• Commercial Collaboration: Working hand-in-hand with the Commercial team to refine and implement marketing strategies, ensuring deep alignment with their business objectives.
• Creative Innovation: Continuously innovating and applying creative thinking to optimise strategies, aiming to impress and engage target accounts in inventive ways.
• Integrated Marketing: Working closely with the wider marketing team (Content, Brand & Creatives, Marketing Ops, Communications) to ensure integrated efforts and a seamless lead transition.
• Performance Analysis: Analysing campaign performance data to find opportunities for ongoing enhancements and strategic improvements.
• Future-Proofing: Proactively plan and forecast future marketing initiatives, staying ahead of local Thai market trends and the fast-moving logistics landscape.

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language: High proficiency in Thai (written and verbal) is essential. Good command of English verbally.
• B2B Marketing Expertise: Demonstrated experience in B2B marketing specifically targeting local Thai SMEs.
• Localised Market Expertise: Strong, verifiable understanding of the Thailand SME and eCommerce market dynamics.
• Technical Proficiency: Familiarity with key marketing tools, CRM, email marketing platforms, and analytics tools. (eg: Hubspot, Pipedrive, Mailchimp, Hotjar, Squarespace, etc)
• Collaboration & Independence: Strong ability to work effectively with cross-functional teams while also operating as a confident, self-starter who requires minimal supervision.
• Strategic Planning: Proven skills in strategic thinking and planning to develop effective marketing strategies that drive conversations.
• Detail-Oriented & Meticulous: A crucial focus on detail, ensuring accuracy and quality in all marketing initiatives.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• Specific Channel Experience: Direct, proven experience with SME-heavy channels in Thailand (e.g., LINE OA campaigns, targeted paid advertising, localised SEO/Content).
• Sales Process Understanding: Basic knowledge of sales processes and cycles, to align marketing strategies with sales objectives.
• Data Analysis Skills: Proficiency in data analysis, with experience using data analysis tools and techniques to inform marketing decisions.
• Industry Knowledge: Prior experience or strong knowledge of the logistics, startup, or e-commerce industry.
• Resourcefulness: The ability to identify and creatively solve challenges, demonstrating flexibility and adaptability.

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!